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ASM - VW Assistant Service Manager

Antwerpen Automotive

Job Description

Job Description

Hiring Top Talent, Hardworking, Reliable, Organized Individual!

Antwerpen Volkswagen

8065 Ritchie Hwy

Pasadena, MD  21122

 

Contact Mike Williams (GM)

View phone number on ziprecruiter.com

 

Full-time (32K–150K a year)

If you are an automotive professional with experience as a service advisor (REGARDLESS OF MANUFACTURER) … WE WANT, YOU!

___________________________________________________________________________

Job highlights                                                                      

  • Expand your Horizons                                                       
  • New Opportunities Await                                                   
  • Growing with you                                                                 

Benefits

  • Medical, Dental, Vision, Disability insurance and more
  • Sick time available upon hire
  • Vacation after 1 year
  • 401(k) plan

Qualifications

- Previous experience as a Service Advisor is REQUIRED
- Strong knowledge of automotive repair and maintenance procedures
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in using computer software for service writing and invoicing
- Detail-oriented with strong organizational skills

- Listen to customers’ concerns accurately

- A valid driver’s license

Responsibilities

- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document them
- Perform vehicle inspections and recommend necessary repairs or maintenance
- Prepare accurate estimates for repairs and services
- Communicate with technicians to ensure timely completion of work
- Keep customers informed about the status of their vehicles
- Up sell additional services or products as appropriate via our Menu
- Process customer payments and maintain accurate records
- Maintain a clean and organized work area

Vacancy posted 15 days ago
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