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Customer Service Representative

Hired by Matrix

At-a-Glance:
Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Service Representative!

Position Type:
  • Contract
  • On-site
Required:
  • College degree or previous contact center experience
  • At least 1 year of customer service, sales, or call center experience
  • Ability to contribute in a fast-paced, team-oriented environment
  • Aptitude to multi-task and adjust quickly to change
  • Highly professional, career-driven, and committed to World-Class Service
  • Strong communication, multitasking, and customer service skills
  • No more than 3 jobs within the last 5 years, no more than 1 large job gap of 6 months or more in last 5 years
Responsibilities:
  • Handle incoming phone calls regarding various service inquiries on accounts
  • Respond with a high degree of accuracy and efficiency
  • Consistently meet key department performance metrics
  • Provide functional support in Cash Management products and services, Online and Mobile app, and account or financial-related inquiries
Preferences:
  • Customer service, call center, or client support experience preferred
  • Financial services or banking experience is a plus
  • Experience with Cash Management, online banking, mobile banking, or account support
Get in Touch:
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Arpit at View phone number on click.appcast.io to learn more.

#HbM6349
Vacancy posted 5 days ago
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