Senior Salesforce Technical Architect

Role Description

As a Solution/Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers in the Public Sector.

• The Technical Architect / Senior Technical Architect plays a pivotal role in both presales and implementation, shaping, scoping, and solutioning engagements to set customers up for success.
• This leader provides technical oversight and execution leadership on large-scale and mission-critical engagements while also serving as a trusted mentor to Salesforce teams and Federal clients.
• Responsible for driving architectural and solution excellence, strategic customer alignment, and fostering a high-performance culture within their teams.
• Serve as a trusted advisor to the client.
• Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise.
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value.
• Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking.
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution.
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners.
• Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward.
• Work closely with Delivery Managers, Implementation Team, and directly with clients to architect technology solutions to meet client needs.
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform.
• Travel may be required and varies depending on the client requirements.

Qualifications

• Minimum of SEVEN (7) years enterprise architecture or consulting experience on the Salesforce Platform.
• Strong application design skills combined with strong data, integration, and security architecture skills.
• Strong presentation skills.
• Able to effectively present and defend a point of view to a variety of audiences.
• Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
• Strong communication skills, both written and verbal.
• Able to effectively develop materials that are appropriate for the audience.
• A great listener with the ability to connect with people in diverse roles.
• Proven ability to analyze, design, and optimize business processes via technology and integration.
• Resourceful and innovative thinker who can work through and solve problems.
• Ability to convey and convince customers of best practices at various levels within a large organization.
• Application design and development background.
• This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Requirements

• Experience in public sector digital transformation initiatives.
• Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”).
• Hands-on experience with Omni Studio.
• Qualification for this job is contingent upon acceptable results from a background investigation and your obtaining and maintaining the specific level of U.S. Government security clearance required for this role.

Benefits

• Medical, Rx, Dental & Vision Insurance.
• Personal and Family Sick Time & Company Paid Holidays.
• Position may be eligible for a discretionary variable incentive bonus.
• Parental Leave and Adoption Assistance.
• 401(k) Retirement Plan.
• Basic Life & Supplemental Life.
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts.
• Short-Term & Long-Term Disability.
• Student Loan PayDown.
• Tuition Reimbursement, Personal Development & Learning Opportunities.
• Skills Development & Certifications.
• Employee Referral Program.
• Corporate Sponsored Events & Community Outreach.
• Emergency Back-Up Childcare Program.
• Mobility Stipend.