Utility Billing Clerk - Part Time

Utility Billing Clerk

The Utility Billing Clerk is a part-time position of 20 hours per week. This position performs a variety of clerical and accounting duties involving record keeping and/or financial transactions including accounts payable and receivable, utility billing, work orders, account transfers, shut-offs, liens and collection of payments for the Town of Superior. This position is part of a structured job-share arrangement in which two employees jointly fulfill the responsibilities of one full-time role. Each partner works alternating week-long assignments, beginning on Wednesday, ensuring continuous operational coverage and accountability. This position requires strong coordination, detailed communication, and seamless transition of duties at a designated midweek handoff. Works under the supervision of the Finance Director. Position is non-exempt under FLSA. Hiring Range: $25.68 - $31.48 Depending on Qualifications

General management of utility accounts:

• Create new accounts
• Process disconnects, shut-offs and utility work orders
• Setup and collection of billing for all Town services
• Maintenance of on-line bills and processing NSFs
• Works directly with title companies on final bill calculations and payments
• Calculates payments due and determines correct accounting codes
• Prepares and reviews reports
• Prepares billings, notices, and/or direct deposit advices
• Provides billing information in person and on the phone answering questions regarding routine financial matters

Knowledge, Skills and Abilities:

• Knowledge of general principles, methods, techniques and practices of automated bookkeeping.
• Knowledge of material and equipment used in bookkeeping, including personal computers, automated financial systems, word processing, spreadsheet, electronic mail, and database applications.
• Knowledge of standard office equipment.
• Knowledge of cash registers required.
• Skill in maintaining computer databases and hard copy files.
• Skill in preparing, reviewing, verifying, and entering routine financial transactions into a computer system.
• Skill in assigning and verifying account numbers.
• Skill in researching and tracking financial transactions and information.
• Skill in performing mathematical computations, including addition, subtraction, multiplication, division and calculating percentages.
• Skill in maintaining a high level of customer service under stressful conditions.
• Skill in interpreting, understanding, and following ordinances, regulations, standards, and guidelines.
• Skill in communicating effectively verbally and in writing.
• Skill in establishing and maintaining effective working relationships with Town employees, other agencies, elected officials, and the public.
• Ability to constantly use sound independent judgment.

Special License, Registration, or Certification Required: High school diploma or GED plus one year of bookkeeping or accounting experience, preferably in financial record keeping, or any equivalent combination of education and experience. Proficient on the use of 10-key and general Microsoft Excel knowledge required. Previous experience in Caselle or other utility billing software highly desirable.

PT Bonus Program: Every six months, an audit is conducted on all part-time employees to determine the value of the bonus for each employee. This will use the total number of hours worked in the last 6 months regardless of start date. All employees must be actively employed by the Town at the time of the bonus payment to receive payment. Details of the program are as follows:

• Eligibility: Part-time employees (non-seasonal) who are hired to work less than 30 hours per week
• Hours worked in 6 months:
• Tier 1: 200 hours - 359 hours
• Tier 2: 360 hours – 520 hours
• Tier 3: 521 hours or more
• Bonus amount:
• Tier 1: $125
• Tier 2: $225
• Tier 3: $325
• Frequency of payments:
• October 1st to March 31st with the second pay period in April payment
• April 1st to September 30th with the second pay period in October payment