IT Field Support Technician

Job Family Student Regular Wage, Student Work Study Department Information Technology Supervisor John Bonner Job Title IT Field Support Technician Job Description Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for faculty and staff but may also include answering phone calls and emails Requires computer support experience\\knowledge along with prior customer service experience preferred. Must have excellent written and verbal communication skills and proven analytical and problem-solving skills. Must have the ability to carry up to 25 lbs. for short distances. Candidates without computer experience will not be considered for this position Pay Rate: $10.00 Scheduled Hours: 10 Start Date: 08/17/2026 End Date: 05/7/2027 Mercer Student Employment – About Us Student employees are vital to the success of Mercer University. At Mercer, we are dedicated to helping students find meaningful on-campus jobs and ensuring that students maximize the value of their employment experiences. We believe that having an on-campus job helps students become more involved with the Mercer University community, provides valuable work experience, helps build transferable skills, and habits that will benefit future career options. Moreover, on-campus jobs provide financial rewards. Important Note: In adherence to the Immigration Control Act of 1986, all student employees must complete an Employment Eligibility Verification Form (I-9) and present documentation verifying citizenship or permanent residency. You will not be allowed to begin work until the I-9 form has been completed and properly certified. The required documents include either a valid US Passport, certificate of US citizenship, alien registration card with photograph OR two of the following documents: a state driver's license, validated student ID card, original social security card, birth certificate. #J-18808-Ljbffr