Floor Manager

Job Description

Job Description

Position Description: COMPANY SUMMARY
Kane Brown’s on Broadway is Nashville’s newest high-energy concept — bold, dynamic, and built for unforgettable nights. Blending live music, elevated hospitality, and a vibrant social atmosphere, this multi-level venue delivers an experience that transitions seamlessly from daytime brunch to late-night entertainment.
With a live music stage at its core, exclusive lounge spaces, and a rooftop that keeps the energy going well into the night, Kane Brown’s on Broadway is designed for celebration, connection, and nonstop momentum. Inspired by Kane Brown’s signature style and presence, the venue brings together great music, premium service, and an electric crowd.
This is more than a job — it’s your opportunity to be part of one of Broadway’s most exciting new destinations. If you thrive in fast-paced environments, enjoy creating memorable guest experiences, and want to be part of something big, Kane Brown’s on Broadway is where you belong.
POSITION SUMMARY
You will manage Kane Brown’s on Broadway, and create memorable dining experiences for our customers, continually improve our quality of service, and help our team reach their full potential.
KEY RESPONSIBILITIES
•\tProvide leadership focusing on operations, food/service quality, staff development, hospitality, cleanliness, and sales/profitability.
•\tSupervise and coordinate front-of-house staff, including servers, hosts/hostesses, and bartenders.
•\tTrain new employees in restaurant procedures, customer service standards, and POS systems.
•\tEnsure prompt, friendly, and efficient guest service.
•\tAddress customer inquiries, concerns, and complaints professionally and promptly.
•\tMonitor the dining area for cleanliness, organization, and compliance with health and safety regulations.
•\tOversee table assignments, reservations, and seating to optimize space and ensure timely service.
•\tCoordinate with kitchen staff to ensure accurate and prompt delivery of food orders.
•\tMonitor front-of-house supply inventory and place orders as necessary.
•\tMaintain high standards for food quality, presentation, and consistency.
•\tConduct regular inspections of the dining area to ensure cleanliness and adherence to sanitation standards.
•\tAddress service or operational issues promptly and implement corrective measures.
•\tMotivate and inspire the front-of-house team to exceed customer expectations.
•\tFoster a positive work environment characterized by teamwork, respect, and professionalism.
•\tProvide ongoing coaching and feedback to staff for professional development and performance improvement.
•\tMonitor sales performance, analyze trends, and identify opportunities to maximize revenue.
•\tControl costs through efficient labor scheduling, inventory management, and waste reduction initiatives.
•\tEnsure proper execution of private events, catering, and banquets.
•\tManage cash handling and recognition procedures in accordance with company policies.
•\tEnsure compliance with all company policies and procedures.
QUALIFICATIONS
• High school diploma or equivalent.
• 21+ years of age.
• Minimum of 2 years of high-volume restaurant or bar/club management experience.
• Sales, promotion and event experience preferred.
• Demonstrates excellent leadership skills and sound business ethics.
• Strong interpersonal and conflict resolution skills.
• Must be self-motivated and guest focused.
• Excellent organizational/time management skills.
• Results driven and able to meet deadlines.
• Familiar with touch screen POS systems including backend reports.
• Well versed in Inventory management and troubleshooting including food and beverage.
• Food safe certification and responsible alcohol training
WHAT WE’RE LOOKING FOR
At Kane Brown’s on Broadway, we use our unique experience and contributions to deliver more than value – we set new standards! We seek someone that is looking for more than a job – we want to work with someone who is as passionate as us about what we do and how we go about doing it.
COMPENSATION & BENEFITS
•\tHealth, Dental, and Vision Insurance
•\t401(k) Plans
•\tEmployee Discount
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is regularly required to stand, reach, bend and lift heavy objects. The noise level in the work environment is typically high.
•\tStamina and Endurance: Ability to stand and walk for extended periods, often during busy shifts, to supervise and assist staff throughout the premises.
•\tMobility: Capability to move quickly and efficiently through the dining room, kitchen, and other areas to ensure smooth operations.
•\tStrength: Ability to lift and carry light to moderately heavy items, such as trays, chairs, or other equipment, often weighing up to 20-30 pounds.
•\tManual Dexterity: Proficiency in handling small tasks such as managing POS systems, handling paperwork, or assisting with guest service.
•\tGood Vision and Hearing: Essential for observing the dining area, monitoring service quality, and communicating effectively with staff and guests.
•\tTolerating Stressful Environments: While not purely physical, the ability to maintain composure and handle fast-paced, high-pressure situations is crucial.
•\tFlexibility: Ability to bend, kneel, or reach when necessary, such as adjusting seating arrangements or resolving issues in various areas.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

$24.00 - $28.00 Hourly