Concierge

Job Summary A Concierge is a customer service employee who works in a hotel, shopping mall, or even in some corporate office settings. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They may be considered to be upscale, high-end information desk employees. The Concierge will need a strong familiarity with the surrounding area to provide directions. They may need to know bus, train, and subway schedules as well. The Concierge also performs other services for guests/customers, which may involve tasks such as receiving packages at a hotel for a guest, or ensuring that a guest's dry cleaning is picked up or dropped off. Duties include but are not limited to: Welcomes guests/new customers to facility. Performs various administrative/managerial tasks in support of the facility's mission. Creates a positive experience for guests by attending to needs and answering questions. Other duties as assigned. Schedule Thursday and Friday: On-site coverage while the General Manager is off-site; hours to be confirmed. Compensation $20/hr; direct experience highly considered. Knowledge and Skills Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level. Professional communication skills (phone, interpersonal, written, verbal, etc.). Professional customer service skills. Self-motivated, proactive, detail-oriented, and a team player. Time management and time critical prioritization skills. Education and Experience High school diploma High School Diploma or GED required 0 - 3 years of directly related or closely related experience #J-18808-Ljbffr