Operations Associate, Bureau of Finance, Administration and Services

The Center for Health Equity & Community Wellness (CHECW) focuses on social determinants of health, including environmental and commercial determinants, and addresses both upstream and downstream factors to improve health and well-being for all New Yorkers. The Bureau of Finance, Administration and Support (BFAS) is responsible for preserving, enhancing, and supporting CHECW’s financial, physical and human resources, operating from a centralized, customer-oriented, and service-based model. As stewards of the division's resources, BFAS creates linkages between CHECW and other Divisions, and ensures that we thoughtfully, judiciously, and efficiently utilize our resources for Health Equity and Community Wellness. The Bureau's portfolio includes Human Resources, Contracts, Finance, Operations, Grants and Special Projects. The Bureau of Finance, Administration and Services seeks to hire an Operations Associate to work closely with the Senior Director of Operations & Assistant Director of Operations & Administrative Coordinator to support community and public health initiatives by coordinating program activities and managing logistics. Responsibilities Serve as a liaison between DOHMH leadership, Boroughs of Neighborhood Health, City agencies, community organizations, the public, and other stakeholders to improve communication, address service requests, and streamline operations. Support community health initiatives and activity programs by distributing Health Bucks, PPE, car seats, playpens, and other materials at DOHMH health centers and community events. Build and maintain positive working relationships with internal teams and external partners. Participate in community engagement efforts and support community safety and environmental improvement activities. Demonstrate customer service excellence and reliability responding to operational inquiries. Provide guidance regarding staff and community requests for inventory and item transport. Coordinate with personnel and external partners when necessary, and transport supplies across multiple sites using authorized vehicles and defensive driving protocols. Manage space setup, equipment staging, and breakdown for workshops, graduations, and other public events. Record inventory received and distributions; restock supplies and maintain accurate inventory using the Warehouse Management System and internal tracking systems, reflecting transactions and keeping up-to-date records. Maintain clean, safe, and efficient environments for staff and visitors by organizing supply areas, removing clutter, and ensuring equipment is properly stored. Address facility-related needs by working with agency operations, administration, IT, and on-site supervisors; report facility conditions or needs via the Facility Request system. Oversee divisional parking permit collection and distribution; advise staff on lost permit procedure. Perform other related tasks, duties, and responsibilities as assigned by the Senior Director of Operations. Preferred Skills Experience in community work, community‑based programs, and/or public health operations. Ability to work independently with sound judgment and collaborate across teams. Effective communication and customer service abilities. Strong organizational, logistical, and inventory management skills. Benefits Loan forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that may reduce or fully forgive your balance. Premium‑free health insurance plan that saves employees over $10,000 annually, per a 2024 assessment. Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. Public sector defined benefit pension plan with steady monthly payments in retirement. Tax‑deferred savings program. Robust Worksite Wellness Program offering resources and opportunities to keep you healthy while serving New Yorkers. Work‑from‑home policy: depending on your position, you may be able to work up to two days during the week from home. Job security – you could enjoy more job security compared to private sector employment and contribute to making NYC a healthy place to live and work. Minimum Qualifications High school graduation or equivalent and three years of experience in community work or community‑centered activities related to the duties described above; or equivalent education/experience. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at Residency Requirement New York City residency is generally required within 90 days of appointment. However, City employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Equal Opportunity & Diversity Statement The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based on any legally protected status or characteristic, including but not limited to sex, race, color, ethnicity, nationality, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr DEPT OF HEALTH/MENTAL HYGIENE