Office Aide I

Office AideWe offer thousands of free programs every day for people from all walks of life—immigrants learning a new language, aspiring entrepreneurs launching their dreams, children discovering the world, people of all ages exploring arts and culture. And we give patrons millions of opportunities to enjoy one of life's greatest satisfactions: the discovery of a good book.Now's your chance to join the best team in Brooklyn!Under the direct supervision of the Circulation Manager the Office Aide will perform direct public service to all age groups in the culturally diverse community of Brooklyn including, circulation desk, data entry, training, evaluation and supervision of part-time staff. The Office Aide position is responsible for delivering excellent customer service as well as routine administrative and clerical duties. Will assist in the hiring, recruitment, and training of part-time staff and volunteers, and provide Library customers with prompt and excellent customer services. Maintains, processes, and prepares paperwork, generates reports, coordinates schedules, and completes data entry. Assist customers with library services, applications, technology, holds and circulation desk activities. Will communicate and interpret Library policy and procedure as necessary.This is a full-time, union, non-exempt position. The hiring salary for this position is $34,379.80.ResponsibilitiesDirect public service and quality customer serviceComplete check in and check out of library materialsRenew and verify the circulation status of Library materialsAssist customers in the use of technologyEnter data into the Library's automated systemPrepare and process supply orders and requisitionsProcess Library card applicationsProcess incoming and outgoing material (mail, interchange, etc.)Prepare budget reportsPrepare staff schedules as assignedTrain part-time staff and/or volunteersProcess holdsPerform other duties as assignedQualificationsHigh School Diploma or equivalent is requiredA minimum of at least 1 year experience in an office environment with an emphasis on clerical dutiesKnowledge of Microsoft Office (Outlook, Word, Excel)Excellent communication skillsExperience working in an customer service oriented environmentAbility to work in a fast paced, team environmentFamiliar with working in a diverse workforceMust be organized with good attention to detailWilling to be flexible and adapt in different situationsAbility to work evenings and weekendsLifting material up to and not to exceed 40 lbsStanding for long periodsBending, stooping, or crouchingPublic service within the community (ex. outreach, school visits, fairs, etc.)We seek professionals dedicated to providing excellent customer service, developing fruitful partnerships in the community, and implementing programs aligned with our mission and vision. You will be immersed in a motivating and challenging environment where innovation is key to the organization. If you are looking to be a part of a stimulating workplace that is highly regarded by its culturally diverse community, BPL is the place to be.Brooklyn Public Library is an equal opportunity employer.