Employee Relations Partner

Workforce Classification: Hybrid Join Our Team: Do Meaningful Work and Improve People’s Lives Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: At Premera, our Employee Relations team plays a key role in creating a fair, respectful, and consistent employee experience across the organization. As an Employee Relations Partner, you’ll serve as a trusted advisor to leaders and employees, helping navigate complex workplace matters with sound judgment, empathy, and a solutions-focused approach. In this role, you’ll have the opportunity to influence business outcomes, strengthen leader effectiveness, resolve conflict, and support a workplace culture where employees can do their best work. This is a highly collaborative and visible role for someone who brings strong critical thinking, communication, mediation, and influencing skills—and who is energized by partnering across all levels of the organization to deliver thoughtful, consistent, and meaningful outcomes. What You Will Do: Counsel leaders and employees within assigned divisions on employee relations matters (e.g., performance and conduct) and ensure alignment with policies and practices Leverage insights to influence all levels of the organization and effectively manage complex, high-impact employee situations Lead timely and fair workplace investigations across all organizational levels, identify root cause(s), and provide recommendations for resolution Partner with HR Business Partners (HRBPs) and Organizational Development to identify leadership and business unit gaps, trends and challenges. Develop targeted strategies to strengthen leader effectiveness and team health Maintain accurate employee relations case data in centralized systems; analyze metrics and trends to inform decision-making Design and improve Employee Experience programs, policies, and practices to support positive employee relations Facilitate and mediate escalated matters using effective conflict resolution techniques Maintain knowledge of, interpret and apply internal policies, procedures, and employment laws; provide guidance to leaders and employees Advise on Reduction in Force (RIF) strategy, including business cases, selection processes, and execution of position eliminations Prepare documentation for external agency responses (e.g., EEOC, Washington L&I) Consult on complex ADA workplace accommodation cases Support additional HR initiatives and projects as needed Perform other duties as assigned What You Will Bring: Bachelor’s degree in Business, Human Resources or 4 years work experience (Required) 8 years experience in employee relations (Required) MBA, JD, or professional certification such as SPHR preferred HRBP, workplace investigation, and conflict resolution experience Strong analytical skills, including experience using HRIS systems, Excel, and data to inform recommendations Strong understanding of employment law, employee relations best practices, and policy application Ability to advise and influence leaders and employees while building strong relationships Premera total rewards Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including: Medical, vision, and dental coverage with low employee premiums. Voluntary benefit offerings, including pet insurance for paw parents. Life and disability insurance. Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service. Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few. Generous paid time off to reenergize. Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees. Employee recognition program to celebrate anniversaries, team accomplishments, and more. For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement. Commuter perks make your trip to work less impactful on the environment and your wallet. Free convenient on-site parking. Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable. Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more. Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling. Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus. Equal employment opportunity/affirmative action: Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law. If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at View email address on click.appcast.io or via phone at View phone number on click.appcast.io. Premera is hiring in the following states, with some limitations based on role or city: Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin. The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience. The salary range for this role is posted below; we generally target up to and around the midpoint of the range. National Salary Range: $98,100.00 - $166,800.00 National Plus Salary Range: $111,900.00 - $190,200.00 *National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska. We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions. At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives. As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services. Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.