Director Facilities Management

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Day - 08 Hour (United States of America) Located in the heart of Silicon Valley, Stanford Health Care (SHC) is dedicated to healing humanity through science and compassion, one patient at a time. The Hospital Facility Management (FM) Department plays a critical role in this mission by providing essential infrastructure and operational support across 2.1 million square feet of the Palo Alto campus - home to a Level 1 Trauma Center and leading academic medical center. The Director of Facility Management provides strategic and operational leadership to advance a safe, reliable, and healing environment of care. This role partners closely with Facilities Construction, Engineering, and clinical and operational leaders to ensure seamless coordination, proactive communication, and effective mitigation strategies that protect clinical operations and patient care continuity. The Director leads high-impact initiatives that enhance the patient and staff experience, including Patient Room Optimization, Facility Modernization and Refresh programs, and supports critical Environment of Care and Fire/Life/Safety programs. Through disciplined execution and cross-functional collaboration, this role drives improvements that strengthen reliability, safety, and the overall healing environment.

What We Are Looking For A dynamic, results-driven leader with experience executing complex initiatives in a highly regulated healthcare environment A systems thinker with a strong business and operational mindset who can translate strategy into measurable outcomes A people-centered leader who builds culture, develops talent, and fosters engagement to align teams and deliver sustained performance The Facilities Services division enhances health through leadership, collaboration, and innovation. Our team offers essential non-clinical support 24/7, ensuring safe operations and planning for future needs. We represent the intersection of planning, construction, general services, and facilities operations. Learn more about Facilities Services at: Facilities Services | Stanford Health Care. The Hospitality Services business unit enhances patient, staff, and visitor experience through exceptional service. This team includes food services, environmental services, facility management, and patient transport & equipment management, all focused on creating a safe and welcoming environment that promotes healing and well-being. Facilities Management (FM) provides essential facilities infrastructure support for 2.1 million square feet of the Stanford Health Care Palo Alto campus, a Level 1 Trauma and Academic Medical Center. The department leads facility projects that enhance the Environment of Care for patients and serves as the liaison between construction project managers and operational stakeholders. Through proactive planning, the department maintains operational continuity and safeguards patient safety.

A Brief Overview

The Director – Facilities Management is responsible for the oversight and allocation of resources for the management of property & facilities building portfolio of Stanford Health Care (SHC) and other Stanford Medicine entities in shared service agreements within the Facilities Services division at SHC. With strong focus in leadership, operations management, standard work and stakeholder management, this critical role serves as a key advisor to Facilities Services senior leadership to ensure property facilities management supports the overall SHC strategic plan while meeting the business objectives of the organization.

Locations

Stanford Health Care

What you will do

Sets vision for and leads the management of the Facilities Management department at the Palo Alto hospital campus or the Property Facilities Management department at regional campuses and oversees all operational aspects of property / facilities management in a manner which protects, maintains and improves the value of the facilities. Responsible for the environment of care and all of its major components: life safety, safety, security, hazardous materials and waste, emergency preparedness, medical equipment and utility systems. Participates in strategic planning for facility reconfiguration and changes. Directs and assures the efficient operation of day-to-day activities of the department, including hiring and development of staff. Ensures competency of all staff. Leads performance improvement activities within the department and participates in C-I-Care and other enterprise-wide activities. Applies tools and techniques to continually improve the patient, provider and staff experience by providing and maintaining healthy, safe and appealing environments in a sustainable manner. Develops, prepares and executes long range and annual strategic plans, budgets, business continuity, and assures compliance. Develops and maintains department and enterprise policies and procedures, managing internal/external cross-functional project teams. Leads interdisciplinary approaches to enterprise-generated and facility-centered initiatives. Facilitates effective communication among staff, physicians, patients, families and ancillary departments. Builds, develops and grows business relationships with stakeholders and vendors. Partners and coordinates with appropriate departments concerning facility maintenance and construction projects, communicates with all affected parties especially business owners and end-users. Responsible for interior facility planning, space and development, including schedule and budget compliance and specific problems of a public relations nature. Coordinates and communicates work specifications, installation and space management; architectural and engineering, planning and design; new construction and/or renovation; maintenance and operations management; telecommunications integration, security and general administrative services. Reviews all project schedules to ensure achievement of project milestones and objectives. Monitors for compliance and/or variance. Reports on variance using established escalation structure. Provides overall direction to ensure efficient, timely and cost-effective delivery of services including furniture configuration and relocation, facilities maintenance, groundskeeping and event set-up. Ensures all project activities are conducted in compliance with University and Hospital policies related to: awarding of vendor contracts, purchase of materials and supplies, source of outside construction assistance, accounting of time and materials on projects and any possible conflict of interest. Technical management of key service contracts including development, review and appropriate execution of service levels. Assesses service contract performance, analyzes quotes, negotiates with vendors for best pricing and quality of purchase service. Assists in fair bidding processes. Maintains continuous alignment with defined strategic business objectives in conjunction with leadership and Operations management. Leads the implementation of projects as assigned by managing leader. This position may require on-call availability during non-standard hours, including nights, weekends, and holidays, to meet business needs and respond to emergencies as necessary.

Education Qualifications

Bachelor’s degree in a work-related discipline/field from an accredited college or university.

Experience Qualifications

Seven (7) years of progressively responsible and directly related work experience.

Required Knowledge, Skills and Abilities

Knowledge of project management methodologies to lead project teams; write in a clear and understandable manner. Working knowledge and experience with The Joint Commission (TJC), Occupational Safety and Health Administration (OSHA), and Department of Health Care Access and Information (HCAI) Understands extremely complex verbal or written instructions. Must be well organized and systematic in work processes, possess excellent communication and collaboration skills; ability to multi-task and handle multiple priorities while managing aggressive deadlines. Ability to delegate assignments and share decision-making with team members as appropriate. Must have strong leadership skills and be able to lead project teams, exercising strong interpersonal skills. Ability to communicate effectively, both orally and in writing Ability to develop, implement and evaluate efficient and cost-effective methods for construction, repair and/or maintenance projects as applicable Ability to establish the strategic direction and business plans for a functional group Ability to manage complex projects and resources (people, costs, time) Ability to plan, organize and manage building operational services; develop, implement and evaluate a variety of building and operation systems and preventative maintenance programs Ability to research regulations, procedures or technical reference materials relating to building maintenance Ability to strategize, plan and implement change Ability to work effectively both as a team player and leader Knowledge of business practices to prepare bid specification, negotiate agreements and administer contracts Knowledge of materials methods and principles used in the maintenance of hospital, clinic and office building installations and systems Knowledge of principles and practices of organization, administration, fiscal and personnel management.

Physical Demands and Work Conditions

Physical Demands Frequent (please list each item under Comments).

• Physical Requirements: Work requires frequent standing/walking, and performing desk-based computer tasks.
• Working Conditions: Work may be in outdoor environment, with possible exposure to extreme temperatures, noise and allergens/asbestos and the use of protective equipment as defined/required by job assignments. Duties will also be performed in an office setting that is adequately lighted, heated and ventilated. Occasional travel may be required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job

Blood Borne Pathogens

Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment. These principles apply to ALL employees: SHC Commitment to Providing an Exceptional Patient & Family Experience Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery. You will do this by executing against our three experience pillars, from the patient and family's perspective: Know Me: Anticipate my needs and status to deliver effective care Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health Coordinate for Me: Own the complexity of my care through coordination.

Equal Opportunity Employer

Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale

Generally starting at $86.50 - $114.61 per hour. The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage. At Stanford Health Care, we seek to provide patients with the very best in diagnosis and treatment, with outstanding quality, compassion and coordination. With an unmatched track record of scientific discovery, technological innovation and translational medicine, Stanford Medicine physicians are pioneering leading edge therapies today that will change the way health care is delivered tomorrow. As part of our spirit of discovery, we also leverage our deep relationships with luminary Silicon Valley companies to develop new ways to deliver preeminent patient care. Learn about our awards and significant events.