Digital Project Manager

Job Title: Digital Project Manager | Req ID: 17097 | Location: Cambridge MA Office ABOUT THE ROLE We are looking for a proactive and experienced Digital Project Manager with a strong foundation in Agile methodologies to drive the development, adoption, and overall success of our digital products in the construction materials industry. This role bridges product development and customer success by taking ownership of the Agile workflow—ensuring that Sprints are meticulously planned and delivered accurately, on time, and on budget. Through effective project leadership, you will ensure users gain maximum value from our digital offerings, leading to increased retention, engagement, and growth. This is a hybrid position with 2 - 3 days per week in the office. RESPONSIBILITIES & TASKS Continuous Improvement & Delivery: Proactively identify opportunities to optimize Agile workflows, Sprint planning, and project delivery processes to accelerate the rollout and adoption of new features. Project Documentation: Create and maintain comprehensive project documentation—leveraging tools like Jira and Confluence—including Sprint plans, release notes, process guides, and retrospectives to ensure team alignment and continuous knowledge sharing. Onboarding Execution & Resource Planning: Manage the end-to-end delivery of onboarding new team members, coordinating the development of training materials, and resources to empower users effectively. Cross-functional Execution & Alignment: Coordinate daily execution across Product Management, Engineering, Marketing, and Sales teams, ensuring project tasks and Agile Sprints align seamlessly with customer needs, deadlines, and business goals. Data-Driven Communication: Collect, analyze, and communicate customer feedback and product usage data to stakeholders, utilizing these insights to inform future project scoping and roadmap planning. Project & Performance Tracking: Define and monitor key project milestones alongside product success metrics (KPIs) such as adoption rates, churn, and NPS to ensure projects are delivered on budget, on time, and with maximum impact. Risk Management & Issue Resolution: Act as the central point of escalation for project risks and product-related issues, coordinating timely resolutions and removing blockers to maintain project momentum and high customer satisfaction. Stakeholder Communication: Maintain clear, consistent, and transparent communication regarding project status, Sprint updates, and product rollouts with both internal teams and external customers. WHAT WE’RE LOOKING FOR Education: Bachelor’s degree in Business, Marketing, Technology, Engineering, or a related field. Required Work Experience & Skills: At least 2 years of hands‑on experience configuring and managing projects using Jira and Confluence. Strong understanding of SaaS or digital product ecosystems. Proven ability to analyze data and translate insights into actionable strategies. Excellent communication, presentation, and stakeholder management skills. Strong problem‑solving skills and a customer‑centric mindset. Ability to lead cross‑functional and remote teams as required. Preferred Work Experience: 5+ years of experience in digital product management, customer success, or industry‑specific roles such as ready‑mix/aggregates/cement customer service, dispatcher, or commercial roles. Travel Requirements: Up to 25% including internationally and nationally. Additional Requirements: Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment (“PPE”). Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests. WHAT WE OFFER Retirement Savings: Choose from 401(k) pre‑tax and/or Roth after‑tax savings Employee Stock Purchase Plan Medical, Dental, Disability and Life Insurance Holistic Health & Well‑being programs Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care Vision and other Voluntary benefits and discounts Paid time off & paid holidays Paid Parental Leave (maternity & paternity) Educational Assistance Program Dress for your day Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. Amrize North America Inc. participates in E‑Verify and will provide the federal government with your I‑9 information to confirm that you are authorized to work in the United States. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting‑View email address on click.appcast.io. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process. #J-18808-Ljbffr