Server Assistant

Now Hiring - Server Assistants
Glen Kernan Club | Jacksonville, FL

Pay: $15 an hour plus tip out

Schedule: Part-time

About the Position

Glen Kernan Club is looking for friendly, energetic Server Assistants to join our Food & Beverage team!

As a Server Assistant, you'll play an important role in creating exceptional dining experiences by supporting our servers, anticipating member and guest needs, and ensuring every table is clean, prepared, and service-ready. If you enjoy working in a fast-paced environment, thrive as part of a team, and take pride in providing outstanding hospitality, we'd love to have you join us.

About Glen Kernan Club

Located in the heart of Jacksonville for more than two decades, Glen Kernan Club is entering a bold new era. With a newly redesigned golf course and a stunning clubhouse and resort-style athletic park now open, the "New" Glen Kernan Club blends timeless tradition with modern innovation-delivering an unparalleled private club experience.

Our Culture and Values provide Team Members with a rewarding lifestyle and work/life balance.

Be part of an exciting new chapter at one of Jacksonville's most prestigious private clubs.

Job title

Server Assistant


Reports to

Director of F&B

Classification

Hourly, Fulltime or Part time, Nonexempt

Working Hours

According to shift assignment

Job purpose

Responsibilities include setting tables, serving food orders, and removing used dishes and utensils. facilitate collaboration between our kitchen and wait staff.

Ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

Duties and responsibilities

• Deliver food orders from the kitchen to customers' tables rapidly and accurately.
• Act as the contact point between Front of the House and Back of the House staff
• Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies)
• Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
• Serve welcome drinks and hors d'oeuvres, upon guests' arrival.
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with customers and take additional orders or refill water, as needed.
• Remove dirty dishes and utensils.
• Answer guests' questions about ingredients and menu items.
• Inform restaurant staff about customers' feedback or requests (e.g. when they ask for the check)
• Make sure families with young children get kids menus and special silverware sets.
• Perform other duties as requested.

Qualifications

• Experience as a Food Runner or similar entry-level role in a restaurant preferred.
• Understanding of hygiene and food safety rules.
• Physical ability and stamina to carry heavy trays and stand for long hours.
• Availability to work various shifts, including weekends.
• Multi-tasking abilities.
• Good oral communication skills.
• Ability to remain calm and professional in a fast-paced work environment.

Working conditions

Work is primarily indoors with some outdoor exposure. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Physical requirements

Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitor and develop subordinates, visually monitor the operation areas and write and read member communication.

Must have the ability to perform moderate physical work and may be required to lift up to 40 lbs., up to 30 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting. Ability to consistently lift, carry and load equipment that may weigh 30 or more pounds, and sustain aerobic activity for 20 consecutive minutes.

Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf's Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.

Use the following safety precautions when using an 8ft. ladder:

• Correct placement of the ladder. The safest angle for a straight ladder is to ensure it is placed on-fourth the distance from the base to the point of support. "A" frame ladders naturally comply.
• Ensure the ladder is placed on a firm level surface, and do not place the ladder near a doorway.
• Ensure there are non-skid shoes on the ladder.
• If using a medal ladder, be sure that it is not near electrical wires.
• One person on a ladder at one time, and ensure another staff member is holding the ladder in position.
• Never overreach.

Direct reports

None