HCVR Houseperson (Days)

Houseperson PositionYour work as a Houseperson directly impacts the guest experience. Your friendly and courteous service, combined with your thorough and prompt cleaning of assigned areas, ensures that every guest enjoys a comfortable and pleasant stay, in line with the Caesars Standards of Operation.Job Summary:Clean, polish, dust, and buff public area furniture and furnishings; vacuum and shampoo carpets and fabrics; mop tiled areas; and clean rooms as neededRemove/empty all trash from public areas, employee landings, and hallways, and ensure room service trays, microwaves, rollaway beds, and cribs are cleared from guest hallwaysMaintain the cleanliness and safety of walls, light fixtures, louvers, ceilings, and shelves in public areas, employee landings, stairwells, and storage areas, and report any mechanical deficiencies to the Facilities department and Hotel Housekeeping leadership as neededMaintain adequate supplies (amenities, linen, etc.) on landings to ensure ample stock for each working day based on department established PAR levelsOperate and maintain all cleaning equipment and report any needed repairs or safety issues to Hotel Housekeeping leadershipRecognize and use appropriate chemicalsDeliver all items requested by guests in a timely manner, consistent with property standards, and delight our guests with outstanding resort-level serviceProper use of the housekeeping tracking systems to receive and track work assignmentsTurn in all lost and found items in a timely manner, consistent with the property standardSecure and return all keys, radios, and handhelds at the end of the shiftAdhere to regulatory, departmental, and company policies/procedures in an ethical mannerEndorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and ValuesMinimum Qualifications:A high school diploma or GED is preferredMust demonstrate the following essential knowledge and skills:Neat, professional appearance with excellent personal hygieneMust be able to use a handheld device and a handheld radio w/earpiece for communicationMust be able to work as a team with other Team MembersStrong interpersonal skills and excellent oral and written communication skillsSelf-starter; must work without close supervision and possess the ability to handle multiple priorities in a fast-paced environmentKnowledge of housekeeping computer systems and programsPhysical, Mental, and Environmental Demands:Must be able to stoop, bend, reach, kneel, twist, and grip items, work in small, shared office spaces, and walk and stand for long periodsMust be able to respond to visual and aural cues and read, write, speak, and understand EnglishMust be able to lift up to 50 pounds and carry 5 poundsMust be able to work around dogs/petsMust be able to work with various cleaning chemicalsMust be able to operate equipment, including, but not limited to, a vacuum cleaner, a mop, and a broomMust be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality, including secondhand smokeMust be able to work a flexible schedule, including weekends, evenings, and holidaysThis is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah's Cherokee Casino Resort reserves the right to change the above job description whenever necessary. Harrah's Valley River Casino & Hotel