Flight Support Engineer - Night Shift (Brazil)

Flight Support Engineer Pyka's goal is to provide society with a new form of safe, clean, and cost-effective transportation enabled by autonomous electric aviation. To get there, we're taking a different approach than most. We're applying our technologies to every industry where autonomous electric aircraft can be useful, starting with the highest value and most dangerous jobs. In doing so, we're building game-changing products manufactured at scale, while perfecting the safety, reliability, and capabilities of our autonomy engine and electric propulsion systems. We design, develop and manufacture an ecosystem of technologies including proprietary flight control software, avionics, high power density motors, motor controllers, batteries, and custom carbon-fiber composite airframes. Today, we supply autonomous electric aircraft for cargo transport and crop protection to real-world customers across four separate continents and have secured industry-first regulatory approvals from the FAA. Our cargo aircraft enables remote connectivity, enhances express delivery networks, and ensures fast and reliable shipping of critical supplies to areas in need. Our crop protection aircraft offers agricultural services providers and farmers an autonomous tool to make aerial application safer, more precise, and less harmful to surrounding environments. Both vehicles are highly economical to operate, easy to deploy, and significantly reduce CO2 emissions in their respective industries. What you work on at Pyka makes people's lives better now and brings the future of electric aviation one step closer each day. Role Overview Pyka is looking for a flight support engineer, based in Brazil, to support the development and commercial deployments of its advanced autonomous aircraft. You will be overseeing the deployed fleet and supporting internal and customer operators throughout commercial operations. This is your opportunity to evaluate, support and polish the aircraft of the future. After a four weeks initial training, you will spend up to 50% of your time deployed at customer sites. This position requires the ability to work from 9pm to 5am BRT. This is a multidisciplinary role that interacts with internal and external organizations, so written and verbal communication skills are critical. You will be instrumental in ensuring the standardization of aircraft ground and flight operations and procedures, instructional techniques, as well as informing the evolution of the product itself. An engineering degree is not required, although the candidate must be technically knowledgeable, preferably with experience with flight operations with either manned aircraft or UAVs. Responsibilities Travel to and participate in commercial deployments (Brazil) to support flight testing, customer success and product support Serve as Pilot In Command or Ground Control Operator of experimental / developmental unmanned aircraft Lead and/or participate in ground and flight test events as Test Conductor or Test Crew member Guarantee continuous operations at customer sites by identifying, troubleshooting and fixing any arising issues, both in person and as remote support, with the remote help of Pyka's engineering teams Participate in customer technical support on-call rotations during the night shift, from 9pm to 5am BRT Recommend new features, improvements, design changes, etc. to the design team Triage any software and hardware bugs and raise most important issues to the relevant engineering teams Manage complex logistics in support of flight operations Interact regularly with internal operators and customers to ensure customer success Preferred Qualifications Experience flying fixed wing UAVs / model aircraft or large multirotors Experience with ground control and mission planning software Experience with mechanical and electrical systems, assembly, and troubleshooting Basic high voltage safety knowledge and comfortable working on 120 VDC, 20 ~ 30 kW systems Familiarity with linux, command line usage, git, Python and C++ Proficient in Portuguese, excellent written and verbal communication skills in English Experience visualizing and analyzing data logs Knowledge of aircraft systems and manuals Experience interacting with customers in high-pressure operations Independent and motivated, with an extremely strong work ethic; able to self-direct and manage time Extreme attention to detail and thoroughness Willingness to travel around the country and spend several weeks working independently Benefits Equity Paid expenses and meals Health and Dental Plans Life Insurance This position requires access to technology, software and other information that is subject to governmental access control restrictions, due to export controls. Employment in this position is conditioned on the continued availability of government authorization to authorize release of such items, to the extent required, including without limitation an export license, or other documentation required to establish authorization to receive access to such items. Company may delay commencement of employment, rescind an offer of employment, terminate employment, and/or may modify job responsibilities, compensation, benefits, and/or access to Company facilities and information systems, as Company deems appropriate, in order to ensure compliance with applicable government access control restrictions. Pyka