Permit Technician I/Engineering Technician I (Commercial Team)

Job Title

Join Mecklenburg County and build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too.

Working at Mecklenburg County for LUESA, (Land Use and Environmental Service Agency) you will help to provide key services that will contribute to an exceptional quality of life for Mecklenburg County residents. LUESA's responsibilities range from enforcing building and zoning codes to managing water and air resources for future generations. Working with LUESA provides an opportunity to partner with some of the most creative minds and inspiring leaders. If you are interested in working for a collaborative team that is driven by success and innovation you have found the right organization. We welcome talented, high-energy, fun team members to partner with our community to enhance our quality of life through environmental stewardship and economic vitality.

Permit Technicians (Engineering Technicians) on the Commercial Permitting Team will be working with Contractors, Engineers, Architects, Owners, Inspectors, Plan Review Staff, and other Agencies on most Commercial projects within Mecklenburg County. Interactions will be in person or via phone, e-mail, or text.

Permit issuance; answering telephones and responding to emails to provide information to customers; staffing service points that require in-person interactions; scanning paper documents; issuance of temporary certificates of occupancy and certificates of occupancy; other duties as assigned.

Perform paraprofessional work in support of engineering or project management activities. This position, under direct supervision, is responsible for gathering and collecting technical data; surveying; conducting field work; reviewing construction plans for codes and regulations; providing information to developers; and, collecting monies.

As applicable, provide front office support, which may include: answering telephones and providing information to callers; periodically staffing service points that require in-person interactions with customers or staff; and/or, performing other related activities.

Minimum Qualifications: Experience: Minimum of two years of progressively responsible experience in the area of assignment. Education: Associate's degree in Engineering, Construction, or Surveying. Combination of relevant education and relevant experience accepted?: Yes. Licenses and Certifications: May require a valid North Carolina or South Carolina Driver's License. May require County Driving Privileges. Annual Motor Vehicle Record (MVR) check required, depending upon the area of assignment.

Knowledge of Applicable principles, practices, methods, and techniques used in assigned area of responsibility. Mathematical concepts. Applicable Federal, State and local statutes, codes, and regulations. Recordkeeping principles and practices. Databases. Filing systems. Customer service principles.

Skills: Completing paperwork and documentation. Reviewing plans and/or specifications. Performing a variety of engineering-related calculations. Providing customer service. Maintaining records and filing systems.

Abilities: Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units or organizations to help achieve business goals. Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' own organization's needs. Leverage resources: Takes advantage of available resources (individuals, processes, departments, and tools) to complete work efficiently. Managing Work: Effectively managing one's time and resources to ensure that work is completed efficiently. Planning and Organizing: Establishing courses of action for self and others to ensure that work is completed efficiently. Safety Awareness: Identifying and correcting conditions that affect employee safety; upholding safety standards.

Computer Skills: Proficient in various applicable computer programs, including Microsoft Office Suite. Work Environment: Works in an office setting with moderate noise.

This classification has been identified as having a role in the development of ADA compliant technologies and for which the incumbent agrees to follow County policies to the best of their abilities in order to meet these obligations. No reasonable accommodations statement or disclaimer statement provided.