System Admin & Service Desk- Bilingual (English/Korean)

Salary: USD32 - USD35 per hour Job Title: System Admin & Service Desk Contract Period: 1 yr. Pay Rates: $32-35/hr. W2 Work Hours: 09:00 ~ 18:00 Person in needed: 1 Responsibilities: System Administration (Jira/MSP+/Web Systems) Data Analysis (Excel/KPI/Reporting) Continuous Process Improvement (Agile Mindset) on QA/System failure issues Perform basic to intermediate system administration tasks, including User and access management System configuration: Workflow and process maintenance, Issue investigation and escalation Ability to leverage prompt engineering techniques to create, optimize, and maintain AI-assisted workflows. Requirements Bachelor’s degree in Information Systems, Computer Science, Business Administration, Data Analytics, or a related field preferred. 5+ years of experience in one or more of the following areas: IT Operations or Application Support System Administration Experience supporting users, troubleshooting issues, and coordinating with multiple stakeholders. Ability to work effectively with both U.S.-based teams and Korea-based Headquarters. Fluent written and verbal communication skills in both English and Korean in order to communicate or make presentation for the clients. Special Skills & Qualifications Experience with Jira or other ticketing/workflow management systems preferred. Understanding of web-based applications and system integrations. Experience building lightweight automation solutions using AI-assisted development ( "Vibe Coding "), low-code/no-code platforms, scripting, or similar technologies. #J-18808-Ljbffr Ultimate Staffing Services