Front Desk Associate
$15.92 per hourRetro Fitness
Front Desk Associate/Membership Experience Associate
The Front Desk Associate or Membership Experience Associate (MEA) is the face of the Retro Fitness outlet in Fort Lee, NJ. The MEA is the first person a member or guest sees when entering the gym. It is important that this person is outgoing, friendly, team-oriented with great communication skills. Sales skills are required for this position. The MEA must also have superb multi-tasking skills and enjoy helping people.
Compensation and Perks:
- $15.92 per hour.
- Attractive commission ($10 or $20 per membership sold)
- Monthly bonus structure
- Complimentary Ultimate Membership to this location (excluding access to other Retro Fitness locations and guest access)
- With the adjacent wellness center, Edge Well: Free use of recovery modalities, Free orthopedic evaluation and treatment (first time), Discounted follow-up treatments
- 30% off Retro Blends smoothies, cooler drinks, protein bars, apparel, and other Pro Shop items
- 15% off Spartan Meals
- 15% off Personal Training packages.
- NASM discounts
- Flexible schedule
- Positive company culture
Requirements: Sales experience is required. This is a part-time, hourly position. A minimum of 15-20 hours per week is required. Preferred retail and/or hospitality experience. A positive, upbeat attitude and personality. Effective ability to communicate with members, guests, coworkers and managers. The ability to multi-task. Customer service oriented. Punctual, responsible, reliable and pays attention to detail. Handling cash and other transactions at Point of Sale. Willingness to learn and work in a goal-oriented and structured environment.
Environment: Working environment is inside Retro Fitness of Fort Lee, NJ.
Direct Reports: This position is supervised by the positions below and in order of:
- General Manager
- Assistant Manager
Main Responsibilities of the Membership Experience Associate (MEA): Greeting and checking in members and guests as they enter the club. Resolving member/guest issues in an effective manner. Membership tours/sales and retention. Selling in-store merchandise such as Retro Blends Smoothies, Cooler Drinks, Pro Shop items, etc. Ensuring a safe and clean environment for all members and staff. Picking up weights up to 45-60 lbs. is required. Applicable downtime tasks provided by Management may include upkeep & walk throughs of facility. Opening and closing the facility if scheduled. Following company policies and procedures. Compensation: $15.92 per hour
Vacancy posted 3 days ago
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