IT Operations Lead: Reliability, Automation & Security
Mercor
Mercor seeks its first IT Operations Lead based in New York City to enhance the reliability and security of IT infrastructure systems. You will collaborate with various teams to transform support into strategic automated solutions, improving user experience across technical teams. The role involves handling incidents, mentoring future team members, and participating in an on-call rotation. Candidates should have 5-7 years in IT Operations, strong incident management skills, and the ability to communicate effectively with both technical and non-technical stakeholders. Attractive benefits include performance bonuses, equity grants, and various stipends aimed at employee wellness. #J-18808-Ljbffr Mercor
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