Lab Operations Manager - St. Louis, MO

Are you excited to create an incredible environment and experience for users of a shared wet lab, care for a dynamic lab space every day including making changes and improvements, and work in a fast‑paced and collaborative environment?

YOUR DAY-TO-DAY WORK

You will join our team as the operational expert for our wet labs. Your work is a mix of managing operations, equipment, and facilities, as well as being responsible for our clients’ experience while partnering with our shared workspace teams.

RESPONSIBILITIES

Maintain all equipment and facilities to a high standard: troubleshoot issues, train staff and clients, coordinate preventative maintenance, certifications, and service. Oversee inventory and vendor relationships, and research new services and community improvements. Serve as the primary EHS point person (Biosafety Officer/Emergency Lead), ensuring regulatory compliance and leading client safety training. Lead client‑facing operations including move‑ins/move‑outs, lab setup, decontamination, and timely communications. Support external engagement efforts, including prospective client tours, community events, and sponsor relationships in partnership with Sales, Events, and leadership teams. Assist in developing and implementing SOPs.

ABOUT YOU

It’s not expected that you’ll know everything that we do on day one, but you should be ready to train with us, learn on the job, seek new information, and learn independently. As our ideal candidate, you are: Technically grounded, service‑minded, and experienced with standard lab equipment in a fast‑paced environment. A collaborative team player who builds positive relationships, communicates effectively with clients and colleagues, and treats everyone with equal respect. Detail‑oriented and quality‑focused, with a knack for anticipating problems before they arise. Eager to blend technical lab work with client‑facing responsibilities, and driven to continuously master new skills.

QUALIFICATIONS

A college degree in laboratory science, chemistry, biology, or another life science, or equivalent work experience; advanced degree a plus. At least 3‑4 years of hands‑on lab experience. Strong understanding of good laboratory practices concepts and lab safety practices. The ability to lift over 40 pounds and work on your feet for several hours at a time. Experience working with biohazardous material and/or working in a Biosafety Level 2 lab is a big plus. Certifications in EHS, management/supervision a plus. 5S training a plus. Availability to work 9 AM‑5 PM Monday through Friday, as well as rotating week‑day holiday coverage and on‑call weekend coverage. An interest in a long‑term role – we are a growing company, and we like folks to grow with us.

OUR OFFER

Starting compensation is $76,000. 100% company‑paid premium healthcare and dental benefits. 100% company‑paid long and short‑term disability, and life insurance. 401(k) (must be 21+). Three weeks of vacation (more with seniority) plus thirteen holidays from the start. If you don’t meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter. CIC is committed to building teams that reflect the fabric of the cities we support. We welcome all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation please let us know. We are proud to be an equal opportunity employer. #J-18808-Ljbffr CIC (Cambridge Innovation Center)