Complaint Investigations Tech
$28 - $31 per hourExperis Austria
$28.0 - $31.0/hourly Posted 3 days ago Less than 10 applies 2 min average apply Experis Alameda, CA 94502 Job Title: Complaint Investigations Tech Location: Alameda, CA 94502 Duration: 6 Months Work Arrangement: 100% Onsite Shift: 5:00 AM – 1:30 PM Pay Range: $28 - $31 per hour (W2) We are seeking a “Complaint Investigations Tech” to join one of our leading healthcare clients. Position Summary The Technician will be responsible for safely unpacking boxes and sorting returned products by product line. This role involves investigating returned products to resolve customer complaints related to blood glucose meters, strips, and sensors. The Technician will document complaint investigations in the Complaint Handling System and utilize troubleshooting equipment such as multimeters, oscilloscopes, test fixtures, and microscopes to complete investigations. The role also includes maintaining quality records and ensuring testing equipment remains within calibration and validity requirements. Key Responsibilities Unpack and sort returned products according to product lines. Investigate returned blood glucose meters, strips, and sensors to determine root causes of customer complaints. Document complaint investigations and findings in the Complaint Handling System. Perform routine testing (physical, chemical, or functional) on products returned from the field due to customer complaints. Use laboratory and troubleshooting equipment including: Multimeters Oscilloscopes Test fixtures Microscopes Summarize, record, and maintain complete test data and investigation documentation. Perform routine maintenance on individual quality records. Ensure testing equipment is within calibration and validity requirements. Process customer returns in a timely manner in accordance with ISO and FDA Quality System Regulations. Support company goals for timely complaint investigations and complaint closures. Required Qualifications High School Diploma or equivalent (GED) with technical experience. Ability to read, write, and comprehend English. Proficient computer skills, including navigating internet-based programs and basic Microsoft Office applications. Ability to follow written work instructions and SOPs. Strong documentation and data entry skills. Good written and verbal communication skills. Ability to maintain focus while performing repetitive and routine investigations. Preferred Qualifications Experience in the Medical Device or Biotechnology industry with a technical background. Knowledge of electronic troubleshooting. Experience in inspection and quality-related roles. Ability to work effectively in a team environment. Associate degree (2-year) in Electrical Engineering or another science-related field. Recent college graduates with a Bachelor’s degree are encouraged to apply and are considered a strong fit for this entry-level position. We are looking for the candidate who are eligible to work with any employers without sponsorship #J-18808-Ljbffr
- ...perform routine testing of medical devices in order to replicate customer complaints and if applicable identify the root cause of the complaint. The technician will need to document investigations accurately, and maintain organized files to keep track of investigated...Complaints
$28 - $31 per hour
...Job Title: Complaint Investigations Tech Location: Alameda, CA 94502 Duration: 6 Months Work Arrangement: 100% Onsite Shift: 5:00 AM - 1:30 PM Pay Range: $28 - $31 per hour (W2) We are seeking a "Complaint Investigations Tech"...ComplaintsHourly payWork at officeShift workExperis/Manpower Group
Alameda, CA1 day ago$25 - $50 per hour
...medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. Complaint Investigation Technician - 2nd Shift Working at Abbott Career development with an international company where you can grow the career you...ComplaintsHourly payMonday to FridayShift workAfternoon shift$25 - $50 per hour
Complaint Investigation Technician- 2nd Shift Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company...ComplaintsHourly payMonday to FridayAfternoon shift- ...an Entry Level Lab Technician for a 6 Months contract position with a client located in Alameda, CA. The role supports the Complaint Investigations Lab, investigating returned glucose meters, strips and sensors, and documenting findings in the system. Second shift hours...ComplaintsContract workAfternoon shift
- Abbott Laboratories in Alameda, California, seeks a Senior Specialist Quality Assurance to lead cross-functional teams in complaint investigations, ensuring timely and compliant delivery. The role emphasizes KPI-driven performance, process improvements, and audit readiness...Complaints
$122k - $194k
..., Ethics Programs Trainings & Communication, Ethics Programs Investigations, and the Monitor Program. Together, they create and implement... ...Independently conducts a range of investigations regarding employee complaints and allegations concerning violations of the Company’s...ComplaintsFull timeLocal areaRemote work$175k - $255k
...support HR compliance, employee escalations, privileged internal investigations, and compliance audits. In coordination with HR, assist with... ...and resolve employment litigation, including EEOC/DFEH complaints, pre‑litigation demands, and partnering with the Information...ComplaintsTemporary workWork at officeLocal areaPenumbra
Alameda, CA2 days ago- Mindlance is seeking a technician in Alameda, California, to conduct routine testing of medical devices and manage documentation. Ideal candidates will have a background in testing within a medical or biotech environment and be skilled in organizational tasks. The role ...Complaints
- The Mental Health Association of Alameda County (MHAAC) seeks a Monitoring Investigations Specialist to investigate complaints of abuse, neglect, or patients' rights violations in Alameda County mental health facilities. The role involves field visits, interviews, evidence...ComplaintsWork at office
$175.1k - $218.7k
...will provide practical legal advice on hiring and recruiting, investigations, discipline and termination, leaves of absence, disability... ...Manage employment-related claims and demands, including agency complaints and investigations. Manage outside employment counsel....ComplaintsFull timeFor contractorsCasual workWork at officeLocal areaFlexible hoursKairos Power
Alameda, CA18 hours ago- ...regarding injuries and disabilities. Prepares responses to civil complaints, files and answers any appropriate motions when questions of... ...third-party defendants in pending suits. Selects legal investigators and arranges for service of subpoenas and summonses. Files additional...ComplaintsFull timeContract workTemporary workWork at officeRemote workWork from homeHome officeFlexible hours
AAA The Auto Club Group
Oakland, CA5 days ago $90k - $180k
...female executives, and scientists. The Opportunity In this role, you will lead cross‑functional teams in the execution of complaint investigations, ensuring activities are completed in a timely, compliant, and cost‑effective manner. You will monitor team performance...ComplaintsWorldwide$94.78k - $153.88k
...to bring in leadership, Legal, or Finance. This role blends investigation, de-escalation, and cross-functional coordination, and sits at... ...escalations — repeat disputers, systemic valuation issues, recurring complaint types — and surface them to leadership proactively Who You...ComplaintsFull timeRemote workWorldwideFlexible hoursShift work$100k - $200k
...Leads quality system activities including CAPA, nonconformance investigations, root cause analysis, effectiveness verification, and... ...process effectiveness. Analyzes quality system data, including complaints, nonconformances, CAPAs, audits, supplier performance, and post...ComplaintsFor contractorsWork experience placementWorldwide$114k - $228k
...to cross function departments (e.g. Research and Development, Operations and etc.) with respect to investigations and/or results of investigations related to complaints. The lead is responsible for providing recommendations on product improvements as well as serve as the...ComplaintsWork experience placementWorldwideShift workAbbott
Alameda, CA4 days ago$100k - $200k
...Medical Events Group (MEG). Supervision includes answering routine complaint handling questions from individuals in MEG, training, and... ...Service, Complaint Evaluations Group, and Complaints Investigation Group to ensure accurate documentation and timely filing of submissions...Complaints$56 - $80 per hour
...publication-quality results for competitive marketing and general publication and release, and dig into root cause investigations behind product complaints. This is a three-month engagement reporting to the technical lead of our Flow Cytometry function. See what Cell...ComplaintsHourly payContract workFixed term contractLocal areaShift work$90k - $180k
...business operations. The individual will be responsible for complaint assessments, regulatory reporting decisions, and the preparation... ...Establish regulatory reportability decisions using event investigation and regulatory decision models. Lead supplier quality assurance...ComplaintsWorldwideShift workAbbott
Alameda, CA1 day ago- ...years of operations experience in leading teams Key Responsibilities Respond to system emergencies; investigate and complete accident reports, incidents, and customer complaints Coordinate, monitor, and supervise the activities of subordinates. Inform other management...ComplaintsFlexible hoursShift workWeekend workAfternoon shiftEarly shift
- ...Summary We are seeking an experimental neuroscientist to join Astera Neuro's rodent neuroscience team and use all-optical methods to investigate how the brain builds and uses an internal model of the world. You will help define the cognitive processes and behavioral...
- ...Manufacturing to build the next portfolio of flow cytometry products, generate publication-quality results, and investigate root causes of product complaints. The role requires expertise in multiparameter flow cytometry, data analysis with FlowJo, and experience with QC...ComplaintsContract workFixed term contract
$23.5 - $29.36 per hour
...theft, vandalism, illegal entry, and safety hazards.2. Observes, investigates, and reports violations of law or hospital policies or... ...reports to Rochester Police Department when necessary. Documents complaints, visitor accidents and makes appropriate referrals for...ComplaintsHourly payTemporary workShift workNight shiftAfternoon shiftHighland Hospital Defunct
Oakland, CA5 days ago$105k - $133k
...agencies, such as Bay Area Air District, the local CUPA, etc. Assist with exposure monitoring studies, internal audits, and event investigation. Deliver onsite training in technical topics, such as isolation of hazardous energy/LOTO, confined space, hazard communication,...Full timeFor contractorsLocal areaMonday to FridayShift work$23 - $25 per hour
...Technicians to serve their residents. Currently, opportunities for a Med Tech are available on every shift. A qualified candidate can expect... ..., attending physicians, the HSD, and pharmacists.• Report any complaints or grievances made by residents to the Health and Wellness...ComplaintsFull timeWork at officeShift work- ...with plant operations. Key responsibilities include leading the investigation and resolution of technical issues, optimizing processing to... ...Technical Services will also be expected to improve customer complaint and corrective action processes and serve as a technical...Complaints
$55k - $81.73k
...situations. This position requires exceptional problem-solving skills, creativity, and independent judgment to thoroughly investigate inquiries and complaints, ensuring timely and satisfactory resolution. Thriving in a dynamic, fast paced environment, the Representative...ComplaintsHourly payFull timeImmediate startMonday to FridayDay shiftAfternoon shift- ...CA is seeking a Product Surveillance Analyst for a 6-month, 100% onsite assignment. You will lead complex medical device complaint investigations, ensure regulatory compliance, and support post-market surveillance initiatives. The role requires 5-8+ years of experience...Complaints
$26 - $36 per hour
..., and the surrounding communities since 1969. "The vets, vet techs, and staff at Campus Veterinary Clinic have been so kind, thoughtful... .... Respond to and resolve complex client concerns or complaints. Ensure timely and professional communication via phone, email...ComplaintsHourly payFull timeShift work- ...otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent...ComplaintsFor contractors
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