Floor Supervisor (Marina)

Job Description

Job Description:\n\n Founded in San Francisco in 2011, The Apothecarium began as a patient-focused medical dispensary and has grown into a trusted, award-winning cannabis retail brand with locations across California, Pennsylvania, Maryland, and New Jersey.\n\n \n\n We’re known for our modern, welcoming spaces, emphasis on education, and unmatched customer service. Whether you're new to cannabis or a seasoned consumer, our highly trained cannabis associates are here to provide personalized, one-on-one consultations to help you find the products that best meet your needs.\n\n \n\n We don’t just sell cannabis — we create experiences that promote wellness, build trust, and enrich lives. Come see why so many patients and customers choose The Apothecarium as their go-to destination for cannabis.\n\n \n\n This position is responsible for assisting the store management with meeting store objectives and helping provide ways to increase revenue and customer loyalty. The ideal candidate can navigate between all roles within the store, is responsible, reliable, and possesses strong leadership skills. The key holder position is designed for emergency situations, such as during a COVID-19 outbreak, to support store management. Based at Apothecarium Marina (Lombard St) location.\nAll benefits-eligible employees are provided the following benefits:\n\n Employee Discount (all employees eligible)\n Paid-Time-Off (varies by State, please ask your Recruiter for more info)\n Health, vision, and dental insurance\n 98Point6 (remote primary care)\n 401k with 4% matching (100% vested immediately)\n Employee Assistance Program\n Paid Parental Leave\n Life Insurance\n Short & Long Term Disability\n Flexible Spending Account\n Wellness Program\nPhysical Requirements (some positions vary):\n\n Able to push, pull, lift, or move a minimum of 50lbs\n Capable of sitting, standing kneeling, bending, squatting, and/or walking for extended periods of time\n Capable of using hands and fingers to touch, handle, feel and pick\n Ability to work with hazardous chemicals (butane, propane, etc.) following strict safety guidelines\n Utilize chemicals (such as bleach) to clean and maintain facility/equipment\n Must wear PPE (clothing protection), close-toed non-slip shoes, and optional ear/eye protection\nEnvironmental Factors:\n\n This position requires working in an environment that has a high amount of plant matter and pollen. Areas of the facility reach high/low temperatures with high humidity levels. Employees may have exposure to conditions such as dust, plant matter, and particles that affect the respiratory system, eyes, or skin, depending on department job assignments. Employees are required to wear protective gear and have the option to wear eye and ear protection. Certain areas of the facility use harsh chemicals for cleaning such as bleach and can have repetitive movements. Employees should be comfortable and capable of working under all of the above conditions.\nRESPONSIBILITIES \n\n Assist store manager in reaching all store objectives daily\n Ability to oversee all cash functions and perform all duties including opening and closing procedures\n Confident and making assertive decisions – the potential of being the only lead in building\n Consistently monitor and encourage team members to meet the companies service standards\n Proactive in solving customer concerns and escalations\n Committed to ensuring customer satisfaction\n Help promote a positive work environment and team morale\n Comfortable training new team members, including the ability to coach on KPIs and sales goals\nQUALIFICATIONS \n\n Must be 21 years of age or older and be able to pass a background check\n High school diploma or GED required\n 0-2 years of retail experience required; key holder experience preferred\n Trustworthy with highly confidential materials and information\n Minimum two years experience in retail customer service\n Professional knowledge and working experience of cannabis products from a regulated retail or medical distribution center are highly preferred.\n Superior organizational skills, detail-oriented with the ability to work independently\n Ability to organize and manage multiple assignments with meticulous attention to detail and meet deadlines\n Strong verbal and written communication skills\n Must have a positive attitude with the ability to multitask in a fast-paced environment and maintain a team player mentality, remain calm under pressure\n Trustworthy with highly confidential materials and information\n Travel will be required, must have reliable transportation with a clean motor vehicle driving record (minor violations may be considered) and be available to support neighboring stores in your region and at minimum of five days if required. (Lodging will be provided).\n Must be comfortable following Covid-19 precautions \n\n Part Time, Hourly: Salary based on experience and successful interview. Full benefits and great growth opportunities.\n\n \n\n TerrAscend USA (Ratio) is an Equal Opportunity Employer and is committed to conduct all its activities in a barrier-free and inclusive manner. We thank all candidates for their interest in TerrAscend USA; however, only successful applicants will be contacted for an interview. \n\n \n\n *** Background Check Requirement ***\n\n As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.\n\n \n\n EEO Statement\n\n At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.\n\n TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.\n\n \n\n Disclaimer\n\n This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.\n\n \n\n This organization participates in E-Verify.\n\n This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.\n\n \n\n Esta Organización Participa en E-Verify.\n\n Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.\n\n \n\n Statement on External Recruiting Agencies\n\n TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend. \n\n \n\n Perks Rolled Just for You (for Benefits-Eligible Roles)\n\n \n\n - Comprehensive Health Coverage – Medical, dental, vision, and prescription plans available for employees and their dependents.\n\n - Mental Health & Wellness Support – Access to the AI-powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness.\n\n - Flexible Paid Time Off (PTO) – Generous PTO to support work–life balance (availability may vary by state—ask your recruiter for details).\n\n - Employee Assistance Program (EAP) – Free, confidential support for mental health, financial planning, legal matters, and more.\n\n - Paid Parental Leave – Dedicated time to rest, recharge, and care for your growing family.\n\n - 401(k) with Company Match – Save for the future with a 4% company match and immediate vesting.\n\n - Pet Insurance – Affordable coverage options to keep your pets healthy.\n\n - Employee Discounts – Exclusive savings at any of TerrAscend’s 39+ dispensary locations.\n\n - Recognition Program – Earn points through peer-to-peer recognition and redeem for Amazon rewards or gift cards.\n\n - Disability & Life Insurance – Company-paid protection for life’s unexpected moments.\n\n \n\n Physical Requirements:\n\n - Stand constantly\n\n - Walk frequently\n\n - Reach and twist/turn with hands and arms\n\n - Climb or balance and stoop, kneel, crouch or crawl\n\n - Frequently lift and/or move up to 20 pounds\n\n - Occasionally lift and/or move up to 50 pounds\n\n - Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus\n\n \n\n *** Background Check Requirement ***\n\n As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.\n\n \n\n EEO Statement\n\n At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.\n\n TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.\n\n \n\n Disclaimer\n\n This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.\n\n \n\n This organization participates in E-Verify.\n\n This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.\n\n \n\n Esta Organización Participa en E-Verify.\n\n Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted está autorizado para trabajar, este empleador está requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administración del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier acción en su contra, incluyendo la terminación de su empleo. Los empleadores sólo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para más información sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.\n\n \n\n Statement on External Recruiting Agencies\n\n TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend. \n\n \n\n *** Background Check Requirement ***\n\n As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.\n\n \n\n EEO Statement\n\n At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.\n\n TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or an