Operations Coordinator

Facilities Coordinator - JLL What this job involves: As a Facilities Coordinator at JLL, you will serve as the primary point of contact for facility operations, playing a vital role in coordinating maintenance activities, managing service requests, and ensuring smooth day-to-day facility management. This administrative and operational position supports the facilities management team in delivering exceptional service to our clients and building occupants. Your contribution directly impacts operational efficiency and client satisfaction, positioning you as a key liaison between building users and the facilities team. Day-to-day responsibilities Receive, log, and track all facility service requests through CMMS, prioritize requests based on urgency, assign work orders to appropriate technicians or contractors, and follow up to ensure timely completion. Maintain accurate facility documentation and records, process invoices and purchase orders for maintenance services, coordinate contractor access and security clearances, and prepare reports on facility operations and service level performance. Coordinate with external vendors and service providers, obtain quotes for maintenance and repair work, schedule contractor visits while ensuring compliance with site requirements, and track contractor performance and invoice accuracy. Serve as the liaison between building occupants and the facilities team, respond to inquiries about facility services and policies, communicate planned maintenance activities and potential disruptions, and address concerns professionally. Coordinate office moves, furniture installations, and space reconfigurations, schedule movers and coordinate logistics, update floor plans and space management systems, and ensure minimal disruption to business operations. Generate work order reports and key performance metrics, track maintenance costs and budget expenditures, maintain asset registers and equipment information, and analyze facility data to identify trends and improvement opportunities. Assist with facility inspections and audits, maintain inventory of supplies and equipment, coordinate meeting room setups and special events, and support emergency preparedness activities. Required Qualifications 2-4 years of experience in facilities management, property management, administrative coordination, or related customer service roles, preferably in commercial real estate environments. High school diploma or equivalent required. Proficiency with computerized maintenance management systems (CMMS) such as Corrigo, Maximo, or similar platforms. Strong Microsoft Office skills (Excel, Word, Outlook, PowerPoint) for reporting and documentation. Excellent organizational skills with ability to manage multiple priorities simultaneously and strong written and verbal communication skills. Customer service orientation with professional demeanor, attention to detail, and accuracy in record-keeping. Ability to interact effectively with diverse stakeholders including executives, building occupants, contractors, and maintenance staff. Preferred Qualifications Associate or bachelor's degree in business administration, facility management, or related field. Familiarity with space management software and building automation systems. Experience with process optimization and continuous improvement initiatives. Diplomacy in handling complaints and conflict resolution. Basic understanding of building systems and facility operations terminology. Flexibility to occasionally work outside standard business hours for emergencies or special projects. Professional presentation skills and business acumen. Benefits 401(k) plan with matching company contributions. Comprehensive Medical, Dental & Vision Care. Paid parental leave at 100% of salary. Paid Time Off and Company Holidays. Early access to earned wages through Daily Pay. Estimated compensation for this position: 54,800.00 - 79,600.00 USD per year. Note: This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations. Location: On-site - Woodland, CA. Accepting applications on an ongoing basis until a candidate is identified. Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please email View email address on click.appcast.io. #J-18808-Ljbffr