Floor Inspector

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Job Summary:

The Floor Inspector is responsible for inspecting guest rooms, surrounding corridors, and public areas to ensure cleanliness, quality, and overall appearance meet company and brand standards. This position will perform inspection duties 23 days per week. On days when inspections are not scheduled, the Floor Inspector will actively assist the housekeeping team by cleaning guest rooms as assigned. The Floor Inspector is also expected to be courteous, pleasant, and responsive to guest needs and requests to ensure a comfortable and enjoyable stay.

Responsibilities:

• Adhere to all Zenith Management Company standards and housekeeping procedures

• Inspect guest rooms, public areas, and surrounding corridors 23 days per week for cleanliness, condition, and overall appearance

• On non-inspection days, perform standard housekeeping duties, including cleaning guest rooms according to company and brand standards

• Inspect bed and bathroom linens for cleanliness and condition; remove any items not meeting Marriott Brand Housekeeping standards

• Report any equipment issues, maintenance concerns, or room deficiencies to the Building Manager or Housekeeping Executive

• Inspect all check-out rooms to confirm guest departure and assess overall room condition

• Verify vacant rooms to ensure accuracy and report any unexpected vacant rooms to the Building Manager or Housekeeping Executive

• Update room status in the computer system to Vacant Ready once rooms are completed and inspected

• Assist Housekeepers as needed to support daily operations and occupancy demands

• Inspect housekeeping closets for cleanliness and organization; remove unnecessary or misplaced items

• Maintain knowledge of fire alarm, carbon monoxide alarm, and evacuation procedures

• Maintain MSDS training and complete the Webfire program

• Perform other duties as assigned by the Housekeeping Executive or Building Manager to support hotel operations and guest service

• Maintain confidentiality of company business, including financial information, guest data, and employee matters

Qualifications:

• Highly organized with strong attention to detail

• Ability to work the majority of the shift standing, with continuous movement, and lift up to 30 pounds

• Strong guest service skills and a customer-focused mindset

• Ability to communicate effectively with guests, management, and coworkers

Benefits/Perks:

• Medical, Dental, Paid Time Off, and 401(k) for full-time employees

• Employee hotel discounts at properties outside of the hotel you work in

• Opportunities for bonuses

• $250 referral bonus for you and a referred associate

• Daily Pay: Access already earned wages before payday