Customer Service Representative - Gassville, AR

Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences. Job Description Scott Petroleum is seeking a CSR – (Customer Service Representative) to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment. Key Responsibilities 1. Daily Responsibilities: Scanning all documents and files Taking payments and balancing cash drawer and daily work. Data Entry Building and updating reports. Dispatch delivery orders to drivers. Monitor Customer Tanks that may need a fill. Fill propane bottles on the bottle dispenser station. 2. Customer Service: Greet and assist customers in a friendly and courteous manner. Provide information about products and promotions. Handle customer inquiries, complaints, and requests professionally and efficiently. Promote a positive customer service experience with a customer-centric approach. Maintain a clean and welcoming store environment. Help monitor office inventory levels and report low-stock items to the supervisor. Arrange and display merchandise to attract customer attention. 3. Safety and Compliance: Follow safety guidelines and protocols to ensure a safe working environment. Adhere to company policies and procedures, including those related to cash handling and store security. Qualifications Strong computer skills to include MS Office Suite... emphasis on Excel. High school diploma or equivalent. Friendly and approachable demeanor with excellent communication skills. Ability to work independently and as part of a team. Willingness to work flexible hours, occasional overtime as needed. Strong organizational and communication skills. Position and Benefits Competitive hourly wage. Health Insurance Available Paid Vacation and Personal Time Off after 1 year. 401k Together, we drive progress and reliability. It is the policy of Scott Petroleum not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Scott Petroleum Corporation was founded as Scott Butane in 1935 by Solon A Scott Sr. as a distributor of liquefied petroleum gas based in Itta Bena, Mississippi. In 2021, Scott Petroleum was acquired by C&S Fuels, LLC., an Arkansas-based company that is part of the esteemed Conner & Stewart family of businesses. This acquisition further solidified Scott Petroleum’s position in the industry and opened up new avenues for growth and collaboration. Currently, Scott Petroleum Corporation proudly employs over 500 dedicated professionals and operates an extensive network of 47 bulk plants across Mississippi, Arkansas, and Louisiana. The company has earned a reputation as a trusted and reliable distributor of various energy products, including gasoline, diesel, propane, Jet-A fuel, and lubricants. Additionally, Scott Petroleum operates a cutting-edge biodiesel refinery and fuel terminal in Greenville, Mississippi, showcasing its commitment to sustainable energy solutions. Scott Petroleum also manages seven convenience stores (C-stores) in Mississippi and Arkansas, providing a convenient retail experience for its customers. Moreover, the company operates a feed mill in Hindsville, Arkansas, expanding its reach into the agricultural sector. #J-18808-Ljbffr