Security Officer Incident Dispatcher

Job Description

Job Description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Incident Dispatcher in San Jose, CA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch professional with Allied Universal at a leading technology location, you will monitor activity, coordinate responses to security-related concerns, manage communications, and support access control operations. This role offers the chance to combine strong customer service with technology-focused awareness while working in a caring culture built on teamwork, integrity, agility, reliability, and innovation.

Position Type: Part Time

Pay Rate: $27.15 / Hour

Job Schedule:

DayTimeWed02:30 PM - 11:00 PMThur02:30 PM - 11:00 PMFri02:30 PM - 11:00 PM

What You'll Do:

• Provide customer service to clients, visitors, and/or employees by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a technology-focused location.
• Monitor phones, radios, alarms, cameras, and/or other communication systems from the dispatch area, documenting activity and relaying information to on-site personnel in a calm, problem-solving manner.
• Respond to incidents, service requests, and critical situations by dispatching appropriate personnel, communicating updates, and helping to coordinate security-related responses with site contacts and/or emergency services.
• Maintain accurate logs, incident reports, and shift activity records, including tracking calls for service, access-related concerns, and unusual activity across the location.
• Conduct regular and random patrol support through remote monitoring and communication, while helping to identify potential issues around the business and perimeter as conditions vary by site.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: PO14417

Requisition ID

2026-1601735