Digital Marketing Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.


At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Austin's particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown- on the banks of Lady Bird Lake-the Hotel offers a convenient escape for those looking to explore Austin's iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin's first and longest-standing luxury hotels. Guests come for our legendary service and well-appointed accommodations and then return for our exciting seasonal activations and ever-evolving food and beverage offerings.

About the role

Four Seasons Hotel Austin is seeking a Digital Marketing Manager to join our dynamic Sales & Marketing Team. The ideal candidate will work in tandem with the Director of Public Relations on generating awareness of the Hotel including Rooms, F&B, Spa, Retail, Recreation and Seasonal Activations in support of the aforementioned. This includes a strong focus on local awareness; and assisting in the development of all marketing and advertising initiatives as well as the development and execution of the annual public relations and marketing plan. The Digital Marketing Manager Manager will also assist with content development and growth of our social media platforms, monitoring traveler review web sites; maintaining the hotel website and video content; updating digital marketing campaign assets, and creation of electronic marketing tools. In such instances, the Digital Marketing Manager serves as the online spokesperson and is a representative of the hotel translating the "voice" and image of the hotel in social posts and responses to online communications. Please note this is an on-site position.

What you will do

The Digital Marketing Manager will work in tandem with the PR Director on the following:

• Social Media Management
• Collateral Projects
• Digital Marketing
• Public Relations Initiatives
• Video and Photo Content
• Website
• Assist and execute annual PR plan
• Any additional projects as assigned by the PR Director

What you bring

• College education and three to five years' experience in a digital marketing and/or marketing capacity with Four Seasons or another comparable organization.
• Strong writing and oral presentation skills
• Strong attention to detail and time management skills
• Advanced media relations experience
• Intermediate/Advanced Knowledge of production methods in graphic arts and collateral utilizing the Adobe Creative Suite
• Basic knowledge of journalism practices and broadcast production methods
• Intermediate to Advanced experience with photography and video capture and editing
• Work authorization in the United States

What we offer:
COMPLIMENTARY

• FREE Medical, Dental and Vision Insurance after 30 days!!!
• Room night stays at Four Seasons Worldwide
• Employee meals prepared by the Four Seasons Culinary Team
• Dry cleaning and alteration of employee uniforms
• Parking in Downtown Austin during work shifts

DISCOUNTED

• Discounted public transportation options
• Four Seasons beds and bedding
• Gold's Gym membership

ADDITIONAL

• Vacation, Sick, Twelve (12) Paid Holidays
• 401k participation with a company matching program
• 100% Company-Paid Parental Leave
• Growth opportunities within Four Seasons

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our managers to be flexible in working mornings, evenings, weekends, and holidays.


The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -