Admissions Advisor

Admissions Advisor

Norfolk, VA

Training Tomorrow's Technicians to Become Skilled, Employable and Essential.

About Us Big Changes, Better Benefits Join us!

At Tidewater Tech, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today's workplace. With high academic standards and hands-on training, we create a learning environment that supports student success. At Tidewater Tech, we're dedicated to shaping the next generation of skilled professionals.

Campus Location: 4535 E Princess Anne Rd, Norfolk, VA 23502

Compensation: Up to $30/hour, based on experience and qualifications

Do you love being on the phone? Does meeting and chatting with new people energize you? Do you love crushing goals? If so, we'd love to hear from you!

Make a Difference. Build Careers.

The best careers aren't just about hitting goalsthey're about helping people achieve theirs. If you enjoy building relationships, guiding others through important decisions, and celebrating life-changing successes, you'll find purpose in this role.

At Tidewater Tech, our Admissions Representatives serve as trusted advisors to prospective students exploring careers in the skilled trades. Every conversation is an opportunity to help someone discover a new path through training in Automotive Technology, HVAC, or Welding. From the first inquiry through enrollment, you'll educate, encourage, and support students as they take the first step toward a rewarding career.

Success in this position comes from combining consultative sales, customer service, and strong communication skills with a genuine passion for helping others. Whether your background is in inside sales, admissions, recruiting, account management, or customer success, you'll have the opportunity to make a measurable impactboth in the lives of your students and through your own performance.

If you're looking for a career where you can achieve meaningful goals while helping others build a brighter future, we'd love to hear from you.

What You'll Do

This is a high-energy, high-impact role. You'll own the full student journeyfrom the very first phone call to enrollment dayand you'll do it with urgency, warmth, and a relentless drive to hit your goals.

• Connect with prospective students through phone, email, and in-person or virtual meetingsand bring genuine enthusiasm to every interaction
• Assess each student's goals and eligibility, then champion the program that fits them best
• Drive the full admissions cycle: inquiry, appointment setting, interviews, application completion, documentation, and enrollment
• Hit and exceed enrollment KPIsoutreach volume, contact-to-appointment conversion, application completion, and closing ratiosbecause you hold yourself to a high standard
• Follow up with persistence and carelife gets in the way for students; you don't let a good fit slip through the cracks
• Represent TTT at open houses, career fairs, and community events with the energy and pride of someone who truly believes in what we offer

Who You Are

We're not just looking for someone who can do this job. We're looking for someone who will own it. The right person for this role:

• Gets genuinely excited about helping peoplethis isn't just a talking point for you, it's the reason you show up
• Thrives in a fast-paced, goal-driven environment and brings positive energy to the team even on tough days
• Has a proven track record in sales or customer serviceyou know what it means to work toward a number and you take pride in hitting it
• Communicates with warmth, clarity, and confidence across diverse audiences
• Takes initiativeyou don't wait to be told what to do; you see what needs to happen and you make it happen
• Stays organized and follows throughprospective students are counting on you, and you don't let them down

Qualifications

Education

• High School Diploma or GED required
• Associate's degree or higher preferred

Experience

• Proven experience in sales or customer service with a record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios
• One or more years of admissions experience in a proprietary (for-profit) post-secondary educational setting preferred

Skills

• Strong written and verbal communication skills with the ability to connect with diverse audiences
• Excellent time management and the ability to multitask effectively in a high-volume environment
• Proficient in Microsoft Office Suite; comfortable learning new CRM and enrollment management systems

Work Schedule

• Monday - Thursday:
  • Two days: 9:00 AM - 6:00 PM
  • Two days: 10:00 AM - 7:00 PM
• Friday: 8:00 AM 5:00 PM
• Rotating Saturday: 9:00 AM 1:00 PM

What we Offer:

We are proud to offer a competitive compensation package that supports your personal and professional well-being. Full-time employees are eligible for the following benefits:

• 401(k) and Matching: Secure your future with our competitive retirement savings plan.
• Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
• Life Insurance: Peace of mind with life insurance options.
• Parental Leave: Support for new parents during important life transitions.
• Paid Time Off: Recharge with paid time off to promote work-life balance.
• Employee Assistance Program: Access to resources for personal and professional support.
• Tuition Reimbursement: Invest in your future with financial support for further education.

We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.

TTT is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.