Salesforce Administrator/Business Analyst

Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking a Salesforce Administrator/Business Analyst to support our client's team.

Created/Revised Date: 4/21/2026

Anticipated Closing Date: 5/21/2026

Job Title: Salesforce Administrator/Business Analyst

Location: Aliso Viejo, CA

[Hourly Pay Range] [Salary Pay Range] and Other Compensation :

• [The hourly rate for this position is expected to be between $47.07 - $58.85/hour, depending on geographic location, experience and other qualifications of the successful candidate.]

Employment Type: Temporary, 1 year

FLSA Status: [Non-Exempt]
Schedule: Monday-Friday, 8:00 AM-5:00 PM

Job Summary:

• Salesforce Administration and Support
  
  • Administer and configure Salesforce (objects, fields, page layouts, validation rules, flows, approvals, reports, dashboards)
  • Sales Cloud, Health Cloud, Service Cloud, and TrackWise Digital experience preferred.
  • Manage user access, profiles, permission sets, roles, and security controls
  • Provide Tier-2 support for Salesforce incidents, requests, and defects
  • Support sandbox management, releases, and controlled deployments
• Business Analysis & Process Design
  
  • Partner with business stakeholders to gather, document, and validate requirements
  • Facilitate process mapping and future-state design sessions
  • Translate business needs into functional specifications and Salesforce configuration
  • Maintain traceability between requirements, configuration, and testing
• Testing, UAT & Change Management:
  
  • Support test planning, system testing, and User Acceptance Testing (UAT)
  • Coordinate defect triage, retesting, and sign-off
  • Ensure changes follow SDLC, validation, and change control procedures Lead root cause analysis for integration incidents, driving corrective actions in coordination with engineering and platform teams.
• Integrations & Data
  
  • Support Salesforce integrations with ERP and enterprise systems (e.g., Oracle)
  • Assist with data quality, data corrections, and controlled data loads
  • Partner with integration and vendor teams for issue resolution

Requirements

• 4+ years of experience administering Salesforce in an enterprise environment
• Experience with Health Cloud
• Demonstrated experience functioning as a Business Analyst or Admin/BA hybrid
• Experience supporting UAT, releases, and system changes
• Strong understanding of business processes and systems thinking

Preferred Qualifications

• Experience with Salesforce Service Cloud and/or Field Service
• Experience supporting Salesforce integrations (APIs, middleware, iPaaS)
• Experience in regulated environments (GxP, SOX, or similar)

Key Competencies

• Strong analytical and problem-solving abilities.
• Excellent communication with technical and business stakeholders
• Ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and commitment to system reliability.
• Documentationfirst mindset
• EDUCATION: Bachelor's degree in information systems, Computer Science, Business, or a related field, or equivalent practical experience supporting enterprise Salesforce platforms or equivalent practical experience supporting business systems in a regulated environment.

Benefits:

Eastridge Workforce Solutions offers the following benefits, subject to applicable eligibility requirements. Use this link to learn more about benefits available to Eastridge's temporary employees. From time to time Eastridge's clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.

Disclaimer: The compensation and benefits information in this posting represents Eastridge's good faith and reasonable estimate of what it might pay for this position. Eastridge reserves the right to modify this information at any time, subject to applicable law.


Equal Opportunity Employer:

Eastridge Workforce Solutions is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity, and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Eastridge Workforce Solutions also prohibits harassment or retaliation of applicants or employees based on any of these protected categories. It is our policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Background Checks:

Certain clients require Eastridge Workforce Solutions to perform background checks. Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance.


Massachusetts Candidates:


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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