Production / Technical Support

Insight Global is looking for a DevOps / Release Management professional supporting critical wire and ACH payment platforms, overseeing deployments, environment support, and release execution across customerfacing and internal applications. The individual operates within a release control room model, coordinating stakeholders, managing orchestration workflows, and ensuring stable, automated, and compliant releases. The role emphasizes handson execution, automation, and reliability, with responsibilities spanning runbook management, infrastructure patching, CI/CD improvement, and continuous optimization across cloudbased, Linux environments supporting global portfolios. Pay rate is $44.17.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:


Required Skills & Experience
• DevOps / Release Management role supporting critical payment platforms (ACH / Wire)
• Endtoend deployments and environment support across NonProd and Prod
• Operate in a manager control room / release commandcenter model
• Support both customerfacing (CashPro Online) and internal applications
• Ownership of release planning, coordination, and execution
• Strong stakeholder communication across technology and business teams
• Handson experience with release orchestration tools (XLR preferred)
• Experience with largescale, multitier application releases
• Drive automation-first mindset; identify and automate manual release steps
• Produce and maintain runbooks, deployment plans, and orchestration workflows
• Coordinate infrastructure patching and middleware changes
• Solid understanding of CI/CD, SDLC, and ITIL practices
• Experience in Linux-based environments


Nice to Have Skills & Experience
• SRE-oriented mindset (reliability, observability, automation)
• Strong automation background and willingness to embrace AI-enabled tooling
• Experience in finance / BFSI domain
• Cloud-based DevOps middleware environments
• Exposure to MIA / Asia application portfolios
• DevOps tooling: Ansible, Jenkins, Bitbucket, JIRA, Confluence, Artifactory
• Scripting or programming: Python, Shell, Java, Groovy
Monitoring, alerting, and operational tooling experience


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.