Technical Writer

Job Description

Job Description

** Position is Located in Rancho Cucamonga ** ON-SITE

TECHNICAL WRITER

ID: 900064

Department: Marketing

Starting Wage or Wage Range: $31.00 - $35.50

Why join the General Micro Systems team?

Since its inception in 1979, General Micro Systems has been a leader in the embedded computing market, becoming the oldest supplier of embedded computers in the world. We are proud to be able to outpace the market with innovations and products that continue to leave their mark on the industry. GMS strives to provide customers with the solutions they need - at the lowest possible price without compromising quality or customer service. The expertise of our GMS team and our commitment to utilizing modern technologies in product development have resulted in media recognition for our innovations and more ‘Product of the Year’ awards than all our competitors combined .

We pride ourselves on an inclusive work environment where employees respect and support each other, and employee growth and development are supported by management.

What we offer full-time employees:

Well-Being :
Paid Time Off provided annually:
1 – 3 weeks of accrued vacation based on length of employment
56 hours of sick leave
Up to 3 Floating Holidays for personal observances
11 Company-Observed Holidays
Monday – Friday standard work week

Benefits offered:
Anthem HMO and PPO
Medical Plan options
Anthem HMO and PPO
Dental Plans options
Anthem Vision Plan
Company-paid employee.
Life Insurance
Supplemental Benefits – optional Life Insurance,
Short- and Long-Term Disability
401K plan

Growth:

To further your development in your position, GMS provides 50% tuition reimbursement* following successful completion of approved courses. (* requirements apply)

GMS seeks to provide our employees with growth and advancement, and we encourage promotion from within

 

SUMMARY

Responsible for creating technical manuals and documentation for rugged, mil-spec computer equipment . This role is responsible for developing and maintaining technical manuals and assisting with technical marketing materials.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receives assignments from a supervisor.
• Observes production, developmental, and experimental activities to determine operating procedure and detail.
• Keeps up to date with industry trends and standards to ensure documentation is completed on time and within relevant regulations.
• Develop and maintain user manuals, installation guides, and other technical documentation that is easy to understand and addresses the needs of our customers.
• Work closely with engineers and subject matter experts to research and under the technology behind our rugged, mil-spec computer equipment.
• Use project management tools to prioritize tasks and ensure documentation is completed on time and within budget.
• Collaborate with other departments to maintain accurate technical documentation that aligns with the company policies and goals.
• Ensure that all documentation is consistently formatted and presented in a professional manner.
• Work with marketing to create technical marketing documents.
• Assist in the creation of white papers and other thought leadership materials.
• Interviews production and engineering personnel and reads journals, reports, and other material to become familiar with product technologies and production methods.
• Reviews manufacturers and trade catalogs, drawings, and other data relative to the operation, maintenance, and service of equipment.
• Studies blueprints, sketches, drawings, parts lists, specifications, mock-ups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.
• Organizes material and completes writing assignments according to set standards regarding order, clarity, conciseness, style, and terminology.
• Reviews published materials and recommended revisions or changes in scope, format, and content.
• Maintains records and files of work and revisions.
• Selects photographs, drawings, sketches, diagrams, and charts to illustrate the material.
• Prepares or arranges for the preparation of the index.
• Assists in laying out material for publication.
• Arranges for formatting, reproduction, and distribution of material.
• Other duties as assigned.

 

Education and Experience

• Bachelor’s degree in Technical Writing, Engineering, Computer Science, or a related field.
• One to Two years of experience in writing technical documentation for electronics or related products.
• Ability to communicate technical information in a clear and concise manner.
• Strong project management skills and experience with project management systems.
• Knowledge of Adobe Creative Suite and regulatory requirements associated with technical manuals for rugged equipment is a plus.
• Ability to work independently in a fast-paced environment with changing priorities.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be detail oriented and balance multiple projects simultaneously in a fast-paced environment
• Must possess the ability to successfully plan, prioritize, and organize work activities and adhere to strict deadlines follow instructions, procedures, and policies; identify and solve problems
• Must be conscientious about assignments and complete work in a timely, accurate, and thorough manner
• Require minimal supervision to successfully complete tasks and assignments
• Must demonstrate initiative and ownership of assignments/projects
• Must report to work at scheduled time and maintain satisfactory attendance with limited unscheduled absences
• Must exhibit a professional appearance and behavior and maintain satisfactory performance consistent with expectations of the position and GMS policies
• Requires excellent communication skills, both verbally and in writing, with executives, colleagues, and individuals, internal or external
• Must possess strong interpersonal skills and be able to effectively interact with all levels of employees and management
• Must remain poised, professional, and diplomatic under pressure
• Strong computer skills with a working knowledge of programs such as Microsoft Word, Excel, Outlook, and Power-Point
• Must possess the ability and desire to encourage and facilitate a positive and productive work environment for all employees
• Must be able to work on-site the standard 8AM-5PM, Monday–Friday schedule and additional hours as necessary
• Limited travel required

 

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, hear, stand, walk, twist, bend, stoop, reach above shoulder level, and lift up to 30 lbs. with hands and arms; use hands to finger, handle, feel, or type; and utilize a telephone, copier, printer, computer, calculator, mouse, keyboard, and monitor to perform daily duties. The employee regularly engages in personal interaction with company personnel and outside vendors. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus and utilize a computer monitor under fluorescent lighting and/or daylight where applicable.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• The employee will be required to walk up and down one flight of stairs
• The employee performs work at a desk under fluorescent lighting

Must be a US Citizen, Permanent US Resident, or currently authorized to work in the U.S. on a full-time basis without current or future employment sponsorship.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

General Micro Systems, Inc. (GMS) is an equal opportunity employer and drug-free workplace.

Post offer applicants must pass a drug screen test. If required, must pass a background check and/or have the ability to obtain and maintain Security Clearance.

General Micro Systems, Inc. is an Equal Employment Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: GMS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at GMS are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. GMS will not tolerate discrimination or harassment based on any of these characteristics. GMS encourages applicants of all ages.

Company Description

General Micro Systems, Inc. (GMS) has been in the embedded computing market since 1979 and is the oldest supplier of embedded computers in the world. Since its inception, GMS has been true to its mission statement to be the world’s leading technology independent supplier of Computing Engines.

GMS engineers have utilized over 40 different CPU technologies to optimize our computing engine designs to be the most efficient processing sub-systems in the embedded computing market.

Not only has GMS demonstrated superiority in hardware design, but also in software support. GMS software engineers are experts in a wide variety of languages and operating systems, as well as experts in software development for embedded microprocessors and microcontrollers and system BIOS development.

This unparalleled commitment to modern technology has earned GMS the highest level of respect from our customers, the media, and even the competition. GMS has been recognized by the media for our innovation and we have received more ‘Product of the Year’ awards than all of our competitors combined.

Company Description

General Micro Systems, Inc. (GMS) has been in the embedded computing market since 1979 and is the oldest supplier of embedded computers in the world. Since its inception, GMS has been true to its mission statement to be the world’s leading technology independent supplier of Computing Engines.\r\n\r\nGMS engineers have utilized over 40 different CPU technologies to optimize our computing engine designs to be the most efficient processing sub-systems in the embedded computing market.\r\n\r\nNot only has GMS demonstrated superiority in hardware design, but also in software support. GMS software engineers are experts in a wide variety of languages and operating systems, as well as experts in software development for embedded microprocessors and microcontrollers and system BIOS development.\r\n\r\nThis unparalleled commitment to modern technology has earned GMS the highest level of respect from our customers, the media, and even the competition. GMS has been recognized by the media for our innovation and we have received more ‘Product of the Year’ awards than all of our competitors combined.