Birthday Coordinator

Birthday Coordinator

Job Category: Guest Services

Full-Time

Location: Spare Time - Huntersville 16317 Statesville Rd Huntersville, NC 28078, USA

Description

Assist with birthday party planning, including confirmation calls, party enhancements, scheduling the Party Patrol team, and mapping out party lanes

Meet with party parents during events to ensure everything is running smoothly and proactively resolve any issues

Greet guests, escort them to party areas, and help set the tone for an amazing experience

Coordinate timing of activities with guests and team members across departments

Oversee the Party Patrol during bowling and gaming experiences (arcade, laser tag, escape room where applicable)

Help secure shoes, reinforce lane safety, deliver instructions, and manage group flow

Enter and manage food and beverage orders, ensure timely delivery, and assist with serving

Lead the dessert moment and encourage the best birthday sing-along in the building

Support breakdown and reset of party areas to keep events running efficiently

Assist with managing tabs, collecting payments, and confirming deposits

Help train new teammates and provide ongoing support to the team

Follow Spare Time's Service Standards (Code S.E.R.V.E.) and create memorable guest experiences

What We're Looking For

High energy and strong organization skills

Comfortable leading groups of kids and interacting with families

Confident multitasker who can think quickly on their feet

Strong communication skills and a guest-first mindset

Able to work nights and weekends

Team player who enjoys a lively, interactive environment

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.