Program Assistant

Position Title Program Assistant About the University Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report. About the Department The Computer Science Department supports Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity. About the Position This position provides a wide range of clerical support to the Computer Science Department Manager (Administrative Services Manager C), Advising & Outreach Specialist (Program Specialist 2), and two Academic Program Coordinators (Program Coordinators) in order to help the Computer Science Department, encompassing the Cybersecurity and Data Science Programs, run in an efficient manner and to provide a supportive and inclusive educational environment for students, faculty and staff. This is a permanent, part‑time (.75) cyclic position. Responsibilities Provide administrative support for the Advising and Outreach Specialist & Academic Program Coordinators in support of the Computer Science Department's academic programs. Tasks include providing information regarding program policies and activities to both internal constituents and the public; composing correspondence, printed materials, and/or resources related to program policies, procedures, and operations using spreadsheets, complex word processing techniques, and graphic design software; using database software to query records, run reports, enter registration overrides, and maintain records; editing materials for accuracy, appearance, readability, and style; assisting in coordinating arrangements for program activities such as advising sessions, meetings, and events; assisting the program coordinators in growing and maintaining relationships with contacts at existing partner colleges; assisting the program coordinators in developing new articulation agreements with potential partner colleges; assisting with collection, preparation, and processing of applications for the programs; and assisting with the annual scholarship award and distribution process. Provide administrative and clerical support to the Department Manager and all departmental faculty. Tasks include scheduling conference and classrooms; maintaining departmental signage and facilities and submitting work orders as needed; processing access requests; keeping outreach materials/pamphlets stocked; receiving and distributing mail & deliveries; locking/unlocking departmental spaces; copying/ scanning/uploading/file documents; proofreading and editing documents; initiating eForms; assisting in processing student/faculty travel; and additional tasks as requested. Perform event coordination, marketing, and communication functions for the department. Tasks include serving as an assistant event coordinator for the department by acting as liaison with internal and external presenters, arranging event logistics, and publicizing the event to all stakeholders; serving as an assistant coordinating the Tech Talk event series, including recruiting industry leaders and employers to connect with students; assisting the program coordinator in attending or supporting info sessions/recruitment events; compiling and distributing information for all departmental activities; coordinating with department staff to compile and distribute external internship opportunities; using graphic design software to create promotional and informational materials; creating photo and video materials for both internal and external audiences; conferring with other campus departments and outside agencies to assist with departmental announcements; creating and posting informational signs/displays/posters; updating hallway monitor photo slideshow; and similar tasks. Lead administrative office operations. Tasks include answering department telephone and email; receiving and directing department visitors by utilizing knowledge of department and university resources; maintaining inventory of office supplies, including purchase and receiving; maintaining shared office machinery, including arranging maintenance and service functions; and similar tasks as requested. Serve as a webmaster for departmental websites. Tasks include assisting the Department Manager as primary point of contact for departmental websites with input on overall organization, design, and content matters; assisting in launching major website projects (e.g. platform conversions); engaging with all stakeholders for website content; maintaining university branding and accessibility standards on website and all other electronic and print communications; periodically reviewing all websites for effectiveness and design elements, implementing revisions when beneficial. Required Qualifications High school graduate or equivalent Two years clerical experience or equivalent education/experience Excellent interpersonal and communication skills Excellent problem solving skills Demonstrated clarity in verbal and written communications Strong attention to detail Ability to prioritize multiple tasks, amidst frequent interruptions Demonstrated ability to work within a team Proficiency with MS Office (Outlook email, Excel spreadsheets, Word documents, mail merging, label templates, etc.) Willingness to learn new software skills Able to perform lifting related to office work activities Experience working with a diverse population Preferred Qualifications Two years customer service experience Experience working in higher education Experience with Banner software Experience with Drupal, HTML, and/or other website content management systems Experience with Adobe Photoshop and/or Illustrator Conditions of Employment All employees must comply with our immunization policies, including proof of Rubeola/Measles immunity within 60 days of hire. Please reach out to View email address on click.appcast.io if you need information regarding medical or religious exemption and applicable accommodations. Salary $2,898 - $3,594/month (@.75 FTE) depending on qualifications and experience. Benefits Benefits Overview for Classified Positions Bargaining Unit. This position is part of bargaining unit A and is covered by the collective bargaining agreement with Washington Federation of State Employees. Application Instructions Application materials should address your experience related to the position responsibilities and the required and preferred qualifications. Closing Date Position closes 08/06/2026 at 11:55 pm. Equal Opportunity Employment Western Washington University (WWU) is an equal opportunity employer. In compliance with applicable laws, WWU does not discriminate on the basis of race, ethnicity, color, national origin, age, citizenship or immigration status, pregnancy, use of protective leave, genetic status, sex, sexual orientation, gender identity, gender expression, marital status, creed, religion, veteran or military status, disability or the use of a trained guide dog or service animal (including a service animal in training) by a person with a disability, or any other characteristic protected by federal, state, or local law in its programs or activities, including employment, admissions, and educational programs. WWU is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request an accommodation, please contact Human Resources Disability Services, View phone number on click.appcast.io or 711 (Washington Relay). #J-18808-Ljbffr