Solution Architect With Copilot Studio and Agentic AI

MPower Plus

Job Title: Solutions Architect

Location: Redmond, WA (100% Onsite)

Overview

Microsoft is seeking a Solutions Architect with expertise in Microsoft Copilot Studio, Agentic AI, automation, and enterprise support operations. This role will focus on designing and supporting AI-powered automation solutions, improving incident management processes, and enhancing operational efficiency across enterprise security and identity platforms.

Key Responsibilities

Build, deploy, and support AI Agents using Microsoft Copilot Studio.
Design automation solutions using Copilot, Power Platform, and IcM APIs.
Develop incident detection, alerting, classification, and remediation automation.
Support enterprise identity and security platforms including YubiKey, MFA, and authentication services.
Manage customer interactions and ensure SLA compliance.
Perform Root Cause Analysis (RCA) and drive process improvements.
Create dashboards and reporting using Power BI.
Develop SOPs, technical documentation, and knowledge articles.
Collaborate with engineering, operations, and support teams.

Required Skills

Microsoft Copilot Studio
Agentic AI / AI Agent Development
Azure and Microsoft 365
Power Platform / Power Automate
Incident Management
ServiceNow, Jira, or Remedy
RCA and Troubleshooting
Power BI
Strong communication and customer-facing experience

Apply

Vacancy posted 10 hours ago

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