Health Center Facilities Manager

Facilities Manager

Reporting to the Fund Director of Atlantic City Health Center (ACHC) and Operations, the Facilities Manager is responsible for planning, supervising, directing, reviewing, and overseeing all building-related operations and projects. This role manages relationships with a wide range of service vendors, providers, and partners to ensure safe, efficient, and compliant facility operations. Key areas of oversight include security post orders; safety and security policies and procedures; environmental services (EVS); construction and renovation partners; coordination of special on-site events; and materials management. The Facilities Manager plays a critical role in maintaining a safe, functional, and well-managed physical environment that supports ACHC's mission and daily operations.

Essential Job Functions and Duties:

• Manages the day-to-day ACHC building facilities operations onsite with the building owner's property manager offsite. Duties include shipping and receiving, oversight of repairs, issue prevention, mitigation, reporting and tracking of issues to resolution daily provider partner/vendor communication and collaboration.
• Works with the Fund's offsite lead for property management, architects, contractors, and other Fund leadership to include Oakbrook Facilities Lead.
• Onsite construction project oversight and planning facilitation.
• Facilitates biweekly Facilities meetings to manage, track, and communicate all building-related projects and issues.
• Escalates barriers to resolution or unresolved safety and security issues
• Responsible for the oversight of continued training requirements, safety, and quality initiatives.
• Manages relationship with security camera, motion detection, and burglar alarm system vendor and serves as backup for intrusion alarm response
• Supports Invoice management for Fund specific building vendors, architects, contractors, as applicable
• Works with Fund Human Resources and Legal leads to create associate education for ACHC Safety and Security (S&S) policy and procedures.
• Assigns security access to building staff, including swipe badges, keys, and alarm codes.
• Analyzes problems, identifies, and develops alternative solutions, projects consequences of proposed actions, and implements recommendation/solutions.
• Facilitate incident reporting and follow-up per ACHC Incident Reporting policy and procedures.
• Serve as Fund and ACHC point person for structural issues and report to the building owner for resolution.
• Manage and track regular building maintenance and cleaning through Building Engines
• Work directly with building owner contracted onsite security team for issues resolution
• Confirms ACHC provider partner annual holiday schedules, provides to property owner and security team
• Works with Fund Communications team to relate and post signage and waiting room monitor displays for special events, construction, building closures, including emergency weather-related, or holidays.
• Supports IT on building-related IT work orders and serves as a backup for IT (reporting issues regarding phone system, servers, Internet connection etc.)
• Partners with Oak Brook Facilities & Office Services for office needs (e.g., vendors for services, furniture, supplies, etc.)
• Identify opportunities for improvement and communicating proposed solutions.
• Serves as an adjunct when necessary to the building's contracted janitorial services.
• Exemplifies the Fund's BETTER Values and Professional Effectiveness Dimensions in contributing to a respectful, trusting, and engaged culture of diversity and inclusion
• Performs other duties as assigned within the scope of responsibilities and requirements of the job
• Performs Essential Job Functions and Duties with or without reasonable accommodation

Essential Qualifications:

Years of Experience and Knowledge:

• Minimum 5 years Facilities oversight
• Solid working knowledge of OSHA standards
• Previous Construction Project management and oversight
• Experience in a healthcare environment (e.g., clinic, provider office) preferred
• Working knowledge of modern office machinery and equipment
• Basic budgeting theories and principles; building management; building maintenance and repair; materials management principles
• Janitorial services; procurement theories and principles
• Working Knowledge of Department safety practices and procedures
• Working knowledge of Infection control policies and practices; storage, use, handling, and use of hazardous materials
• Department and Health Center emergency response policies and procedures
• Modern theories, principles, and practices of effective supervision
• Ability to work independently and exercise good judgement and initiative

Education, Licenses, and Certifications:

• High School or equivalent work experience

Skills and Abilities:

• Intermediate level Microsoft Office skills (Excel, PowerPoint, Word, and Outlook)
• Lift and move heavy objects up to 60 lbs.
• Preferred fluency (speak and write) in Spanish
• Strong communication, presentation, and collaboration skills, with the ability to engage comfortably and productively in both individual and group settings.
• Be a positive and professional representative of the Health Center and interact with all levels of employees and management
• Able to track multiple projects to completion by goal date
• Strong organizational skills
• Strong interpersonal and professionalism skills, with the ability to represent the Health Center positively across all levels of the organization/health center."
• Experience in daily operations management for multi-department building

Physical Demands:

• Mobility to work in and around the building, to sit, stand, and walk on level, uneven, or slippery surfaces; frequently reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping, and making repetitive hand movements in the performance of daily duties.
• Strength and stamina to perform physical work; to lift, carry, push, and pull materials and objects weighing up to 60 pounds, in all cases with the use of proper equipment and/or assistance from other staff.
• Vision to inspect work areas and to read printed materials
• Standing and walking for extended periods of time

Environmental Conditions:

• Employees work in a health center and office environment
• Uses universal precautions when performing any minor ad hoc cleaning as needed
• Employees may interact with upset staff or the public

Salary range for this position: Salary $64,100 to $80,100. Actual base salary may vary based upon, but not limited to: relevant experience, qualifications, expertise, certifications, licenses, education or equivalent work experience, time in role, peer and market data, prior performance, business sector, and geographic location.

Work Schedule (may vary to meet business needs): Monday ~ Friday, 7.5 hours per day (37.5 hours per week) with potential for hybrid work-from-home arrangement.

We reward great work with great benefits, including but not limited to: Medical, Dental, Vision, Paid Time-Off (PTO), Paid Holidays, 401(k), Short- & Long-term Disability, Pension, Life, AD&D, Flexible Spending Accounts (healthcare & dependent care), Commuter Transit, Tuition Assistance, and Employee Assistance Program (EAP).