Senior IT Testing & Quality Analyst

General Overview

GENERAL OVERVIEW:

Takes a lead role for planning, developing, analyzing and invoking more complex critical processes around software engineering across the enterprise. Performs analysis of data, and identifies risks and issues of key processes. Takes a lead role and participates in and/or conducts more complex problem solving sessions. Documents and communicates deliverables. Takes a lead role on processes and new functionality. Functions may include more complex estimating, defect and resource management, report development, and software process improvement implementation and quality control activities. Collaborates with project teams to ensure that established quality goals are being incorporated into the business solution. Provides consistent and regular feedback to application and process owners with recommendations for continuous improvement. Provides support and guidance in relation to more complex software artifacts and processes supported across the enterprise. May mentor less experienced team members. Essential Responsibilities Takes the lead in performing more complex quantitative and qualitative analysis of data, identification of gaps and communication of findings. Takes the lead in supporting more complex software quality control and assurance activities by developing and maintaining workflow templates and other best practice activities for the organization. Takes the lead in developing reporting solutions that provide project teams with critical metrics for effectively measuring and managing test deliverables and processes. Establishes more complex testing processes and guidelines for activities supported within the organization that can be leveraged across the enterprise. Takes the lead in supporting other team members, as needed, on processes and new functionality. Develop and implement more complex software process improvements and efficiencies related to test activities. Collaborate with project teams to ensure that established quality goals are being incorporated into the business solution. Other duties as assigned or requested. Qualifications Education, Licenses/Certifications, and Experience High school diploma or GED 3-5 years experience in Information Technology Knowledge, Skills and Abilities Strong communication skills (verbal and written) Organization skills Presentation and facilitation skills Ability to multi-task Independent thinker and contributor Scope of Responsibility Does this role supervise/manage other employees? No Work Environment Is Travel Required? No Physical Demands This job requires the ability to work as a team member. Additionally, this job requires the willingness and ability to report to work on a regular and timely basis and may require irregular work hours, holidays and/or weekends. Note: Job duties and responsibilities support separation of duties across multiple users Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Pay Range Minimum: $57,700.00 Pay Range Maximum: $106,700.00 Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. 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