Director of Operations

Job Description Job Description At Santa Rita Partners (Garaginization & Dallas Custom Closets), we relate our success directly to the strength of our management team. To continue operating at our high standards, we’re seeking a director of operations who’s a born leader. This person should have experience in overseeing business operations as well as human resources, finance, and communications. Your leadership will be across our multiple brands within the home organization space operating in multiple states. The ideal candidate will be an expert communicator who has a strong ability to delegate responsibility and collaborate across a range of departments. Ultimately, the director of operations should be driven by a desire to lead our business to maximum productivity and efficiency. Objectives of this role Develop strategic plan for optimized productivity and growth Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes Adhere to company standards for excellence and quality Seek out opportunities for expansion and growth by developing new business relationships Provide guidance and feedback to help others strengthen specific knowledge/skill areas Responsibilities Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share Maintain project timelines to ensure tasks are accomplished effectively Develop, implement, and maintain budgetary and resource allocation plans Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values Resolve internal staff conflicts efficiently and to the mutual benefit of all involved Required skills and qualifications Experience in home improvement/construction sector Proven success in a leadership role Strong decision-making ability Excellent communication, collaboration, and delegation skills Proven ability to develop and achieve financial plans Ability to motivate and lead employees, and hold them accountable Strong working knowledge of operational procedures Preferred skills and qualifications Bachelor’s degree (or equivalent) in business management or related field Experience in conducting performance evaluations Working knowledge of human-resources processes