Piano Sales Specialist

Job Description

Job Description

Description:

Build a Career That Changes Lives Through Music

For nearly 80 years, Heid Music has been helping people discover, learn, create, and share music. As a third-generation, family-owned, musician-operated company, we are proud to serve students, educators, schools, performers, and music enthusiasts throughout Wisconsin and Michigan’s Upper Peninsula.

We're more than a music store. We are a trusted music resource, community partner, and lifelong guide for musicians at every stage of their journey. Every day, we have the privilege of helping people find connection with and through music.

If you believe music changes lives—and you enjoy building relationships, achieving goals, and creating exceptional experiences—we'd love to meet you.

The Opportunity

As a Piano Sales Specialist , you'll inspire musicians of every age and ability while serving as a trusted music resource for families, educators, churches, businesses, and arts organizations throughout the communities we serve. You'll combine your passion for music with relationship-building, community engagement, and consultative sales to help customers discover the instrument that best supports their musical goals.

This is a highly relationship-driven sales position. You'll spend as much time cultivating relationships outside the store as you do inside it—building a network of trusted partnerships that strengthens Heid Music's presence throughout the community.

No two days are the same. One day you may be helping a family choose their first piano, or meeting with a university professor, the next day might be visiting a piano teacher's studio, consulting with a church on worship instruments, or supporting a community arts event.

If you're looking for a career where you can combine your passion for piano, your entrepreneurial spirit, and your desire to make a lasting impact—we'd love to meet you.

Your Impact

Our Piano Sales Specialists:

• Help individuals and families discover the instruments, accessories, and services that best support their musical goals.
• Deliver exceptional, personalized experiences that earn trust and lifelong relationships.
• Build and maintain strong partnerships with piano teachers, schools, universities, churches, businesses, and community arts organizations.
• Serve as a knowledgeable piano resource by providing demonstrations, consultations, educational presentations, and product expertise.
• Proactively develop new business opportunities through networking, outreach, referrals, events, and community engagement.
• Represent Heid Music at concerts, festivals, workshops, recitals, teacher meetings, conferences, and community events.
• Follow up with customers throughout their musical journey to ensure continued success and satisfaction.
• Contribute to individual and team sales goals through relationship-focused, consultative selling that puts musicians first.

Who Thrives Here

This position is ideal for someone who enjoys helping people, is energized by working toward goals, and wants to make a meaningful impact through music.

We're looking for someone with:

• Experience playing, teaching, or working with band or orchestra instruments.
• A passion for music education and lifelong music making.
• Strong communication and relationship-building skills.
• A positive, collaborative attitude.
• The motivation to succeed in a musician-focused sales environment.

Sales or customer service experience is preferred, and we'll provide comprehensive training on our products, brands, and sales process. What matters most is your enthusiasm, work ethic, and desire to help others succeed.

Why Build Your Career at Heid Music?

Schedule & Compensation

Our customers shop when they're available, which means this role includes some evenings, Saturdays, and occasional community events. Those are often some of our most exciting and rewarding days, when we connect with musicians throughout our community.

We offer:

• Base hourly pay
• Commission opportunities
• Performance bonuses

Training & Professional Growth

At Heid Music, we invest in our people.

You'll receive:

• Comprehensive product and instrument training.
• Manufacturer-led education and development opportunities.
• Coaching from experienced musicians, educators, and sales professionals.
• Opportunities for continued professional growth and advancement.

Benefits

• Team Member merchandise discount
• Flexible scheduling
• Health, dental, vision, and paid time off benefits for eligible full-time team members
• Life insurance and 401(k) opportunities for eligible team members

Our mission is bigger than selling instruments. We help create lifelong musicians and strengthen the communities we serve through the power of music.

That mission also requires a team that is passionate about serving musicians, building relationships, and achieving results. Every interaction creates another opportunity for someone to experience the joy of music.

When you join Heid Music, you'll become part of a collaborative team guided by our Core Values - Deliver Bravo Service, Communicate, Take Personal Ownership, Work as a Team, Develop Personally & Professionally, and Strive Toward Profits & Growth.

Come build your career with Heid Music—and help inspire the next generation of musicians, one relationship at a time.

Heid Music is an Equal Opportunity Employer.

Requirements: