General Manager

SERVPRO is a leading provider of property restoration services, specializing in water, fire, mold, and storm damage recovery. We’re known for rapid response, high-quality workmanship, and exceptional customer care.

Position Summary

We’re seeking an experienced General Manager to oversee daily operations, drive revenue growth, and lead our restoration team. This role requires strong leadership, operational expertise, and a deep understanding of the restoration industry.

Key Responsibilities

Lead and manage all branch operations, including production, sales, and administration

Drive revenue growth through business development and client relationships

Oversee project management to ensure jobs are completed on time and within budget

Manage P&L, budgeting, and financial performance

Recruit, train, and develop team members

Ensure compliance with safety standards and industry regulations

Maintain relationships with insurance carriers, adjusters, and commercial clients

Monitor KPIs and implement process improvements

Qualifications

5+ years of leadership experience in restoration, construction, or related field

Strong knowledge of water, fire, and mold remediation processes

Experience managing P&L and driving profitability

Excellent leadership, communication, and organizational skills

Ability to thrive in a fast-paced, emergency-response environment

Certifications (preferred): IICRC, OSHA

Benefits

Competitive salary

Health Ins Reimbursement Plan

Paid time off and holidays

Company vehicle

Professional development and certification support

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.