PRO Operations Manager- Atlanta, GA
The Home Depot
Overview The Operations Manager supports the General Manager in overseeing daily operations at a Temco Logistics PRO site, managing multiple lines of business and ensuring safe, compliant, and efficient delivery operations. Core Responsibilities Support the General Manager in managing daily operations across DFS, MDO, and FDC functions to ensure safe, compliant, and reliable service execution. Provide hands‑on leadership to professional drivers and operational teams across yard, warehouse, office, and on‑road environments. Support routing, dispatch, and delivery execution across multiple operating models in alignment with service expectations and operational requirements. Reinforce DOT, safety, and company compliance standards across all lines of business. Maintain visibility during load‑out, dispatch, and field operations to support driver accountability and operational readiness. Lead and support driver onboarding, training, performance management, and corrective action processes in partnership with HR and Safety teams. Assist in resolving operational issues, delivery exceptions, service escalations, and customer concerns in a timely and professional manner. Collaborate with cross‑functional partners including Safety, Training, HR, Recruiting, and Operational Excellence to ensure alignment and continuity. Support administrative oversight including scheduling, payroll coordination, equipment accountability, and operational readiness activities. Contribute to continuous improvement initiatives that enhance safety, service quality, employee experience, and operational efficiency. Qualifications Bachelor’s degree in business, logistics, operations, or a related field, or equivalent experience in transportation or distribution leadership. Proven experience in logistics, transportation, or distribution operations, preferably within a multi‑line or regulated environment. Demonstrated experience leading professional or CDL driver teams, including coaching, performance management, and accountability. Working knowledge of DOT regulations, safety compliance, and transportation best practices. Experience supporting yard operations, load‑out activities, and on‑road execution. Strong leadership presence with the ability to engage and support frontline teams in both field and office environments. Excellent communication, organizational, and problem‑solving skills. Ability to adapt and lead effectively in a fast‑paced, multi‑line‑of‑business (DFS, MDO, FDC) environment. Proficiency in Microsoft Office Suite and operational or compliance‑related systems. #J-18808-Ljbffr The Home Depot
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