Field Service Technician (NJ/NY/PA)

Position Summary Entry level field technician to service revolutionary protein analysis instrumentation. The successful candidate will be a key member of a field team responsible for maintaining instruments and supporting customers to a high standard across North America. The position is located in the greater New Jersey, New York, and Pennsylvania territory and may support customers across North America. Up to 50% travel may be required. Salary Range: $66,500.00 - $109,250.00 (to be determined by experience, education, skills, and alignment with market data and internal equity). Key Responsibilities Perform installations, qualifications and preventive maintenance on complex electro‑mechanical scientific instruments in a laboratory environment. Maintain effective communication with customers to ensure efficient service. Prepare samples for instrument testing and use basic laboratory skills. Complete service protocols that meet cGMP documentation requirements. Field‑based role with regional and possible national travel. Manage and schedule customer appointments, submit service reports to clients, enter accurate data into CRM software, and log monthly expenses and mileage. Manage personal inventory for field support and cost management. Collaborate with Sales, Field Applications and Technical Support Teams to support pre‑ and post‑sales inquiries and tasks. Education and Experience Associate degree in an engineering or science field and 1 year of field service experience in a life science, biotech or medical industry; OR completion of military electrical technical training and 1 year of field service experience in a life science, biotech or medical industry; OR minimum of 3 years of field service experience in a life science, biotech or medical industry. Strong computer skills including Windows, Microsoft Office and Outlook. Salesforce experience is a plus. Laboratory experience is preferred. Knowledge, Skills and Abilities Brand ambassador with professional demeanor and strong customer service skills. Excellent written and verbal communication skills. Excellent attention to detail, time management and interpersonal skills. Basic laboratory skills, including experience in BSL2 and BSL3 labs. Valid driver’s license and good driving record are required. Ability to lift and carry tools, parts and instruments weighing up to 50lbs. Benefits Competitive insurance benefits starting on day one: medical, dental, vision, life, short‑term disability, long‑term disability, pet, and legal and ID shield. 401(k) plans, employee stock purchase plan (ESPP), health savings account (HSA), flexible spending account (FSA) and dependent‑care FSA. Mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs. Employee resource groups, volunteer paid time off, employee events and charity drives. Accrued leave policy with paid holidays, paid time off and paid parental leave. EEO Statement Bio-Techne is an E‑Verify Employer in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. #J-18808-Ljbffr