Head of Banking Customer Service Center Operations
East West Bank
East West Bank is seeking a Director of Customer Service Center to lead the enterprise CSC operations and drive exceptional customer and branch service experience. The role partners with Retail Banking, Branch Operations, Deposit Operations, and Compliance to enhance service delivery and strengthen controls. Reporting to the Managing Director, Head of Banking Operations, the candidate will oversee KPI reporting, workforce development, and continuous improvement initiatives in a regulated #J-18808-Ljbffr East West Bank
Vacancy posted 5 days ago
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Introduction Since 1973, East West Bank has served as a pathway to... ...seeking a Director of Customer Service Center (CSC) to lead the Bank’s enterprise... ...customer service center operations and support exceptional... ...Reporting to the Managing Director, Head of Banking Operations, this...OperationsBank staff- East West Bank in California seeks a Director of Customer Service Center to lead enterprise CSC operations, elevate service quality, and drive growth across locations in the US and Asia. You will shape strategy, manage a multilingual team, partner with Retail Banking,...Operations
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El Monte, CA3 days ago
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