Hotel Night Auditor

Job Description

Job Description

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values.

$21 - $22 hourly

• Process payments, generate invoices, and reconcile transactions at the end of each shift.
• Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
• Address guest inquiries about hotel services, amenities, and local attractions.
• Prepare and distribute nightly reports, ensuring accurate financial and operational records.
• Perform basic maintenance, housekeeping, or laundry tasks to address immediate guest needs.

• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Hospitality experience preferred but not required—applicants at all experience levels are welcome.
• Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
• Proven customer service experience with a strong guest-focused mentality

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!