Front Desk & Enrollment Coordinator

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Free uniforms
• Health insurance

This role is perfect for you if…
You love talking with people, following through, and helping families confidently take the next step. You enjoy a professional environment where kindness and results matter equally. You take pride in representing a high-quality organization and feel good knowing your work directly supports students and families.
At Carmel Music Academy, the front desk is the ‘Heart Of Our School’ and we’re looking for someone who naturally brings warmth, confidence, and reliability to every interaction.

What You’ll Do

• Welcome families and students with professionalism and genuine care
• Answer phone calls, respond to inquiries, and follow up consistently
• Confidently guide families through the enrollment process
• Schedule lessons and support ongoing student communication
• Assist with planning and coordinating recitals, workshops, and events
• Maintain accurate records and follow established systems and policies

You’ll Thrive Here If You…

• Enjoy helping people and achieving clear goals
• Feel comfortable making phone calls and asking for commitment
• Are naturally organized and dependable
• Follow through on details without being reminded
• Communicate warmly while respecting structure and policies
• Take feedback well and want to grow professionally

Ideal Experience & Skills
* Customer service, front desk, or administrative experience
* Sales, enrollment, scheduling, or call-based experience (preferred)
* Strong verbal communication and professional phone presence
* Comfortable using scheduling systems, email, and basic technology
* Ability to multitask in a fast-paced, people-focused environment

Why You’ll Love Working Here
* Supportive leadership with clear expectations
* Training, scripts, and systems to help you succeed
* A positive, mission-driven team culture
* Meaningful work that impacts students and families
* Opportunity to grow within a respected music academy

You Are The Right Person If You Often Say:
“I love helping people make confident decisions.”
“I follow through.”
“I enjoy being part of a professional, organized team.”
“I take pride in representing something I believe in.”

If that sounds like you, we’d love to meet you.
Sales experience is helpful, but heart, confidence, and follow-through matter most.

Here’s How to Apply
Apply with your resume and a brief paragraph sharing why this role feels like a good fit for you.

Please do not visit or walk in to the Academy inquiring about the position. 
We value kindness, integrity, and excellence and we support our staff with training, clear systems, and a positive team culture.
Sales experience is helpful, but heart, confidence, and follow-through matter most.