ISO Services - Branch Manager - Industrial Construction - ENNIS, TX

Job Description

Job Description

Branch Manager – Ennis TXLocation: Dallas/Fort Worth, Texas Reports To: Texas Regional Manager Department: OperationsCompany OverviewISO Services, a division of Ergon Construction Group, has over 40 years of experience providing industrial and commercial maintenance and construction services throughout the United States. Our services include scaffolding, insulation, painting/coatings, fireproofing, heat tracing, and mechanical services. We are committed to delivering safe, high-quality solutions while building long-term relationships with our customers. Position SummaryThe Branch Manager is responsible for leading all operational, financial, and business development activities for the Dallas/Fort Worth commercial and industrial scaffolding, insulation, and mechanical branch. This role oversees branch profitability, customer satisfaction, project execution, workforce development, and safety performance while ensuring exceptional service to existing clients and pursuing new business opportunities.The ideal candidate is an experienced operations leader with extensive knowledge of commercial and industrial scaffolding, insulation, mechanical, project management, estimating, and branch financial management. Primary ResponsibilitiesOperational LeadershipDirect all branch operations to ensure safe, efficient, and profitable execution of scaffold, insulation, and mechanical projects.Ensure compliance with OSHA regulations, customer safety requirements, and company policies.Oversee planning, scheduling, manpower allocation, equipment utilization, and project execution.Monitor branch performance through key operational and financial metrics.Develop operational strategies to improve productivity and customer satisfaction.Maintain scaffold inventory, equipment utilization, and fleet efficiency. Project ManagementOversee multiple commercial and industrial scaffold, insulation, and mechanical projects from bid through project completion.Partner with Project Managers and Superintendents to ensure projects remain on schedule and within budget.Resolve operational challenges quickly while minimizing impact to customers.Review project costs, labor productivity, change orders, and profitability.Ensure quality workmanship and timely project closeout. Financial ManagementManage branch P&L performance.Develop annual budgets and revenue forecasts.Control labor costs, overtime, equipment expenses, and operating costs.Monitor project margins and implement corrective actions when needed.Approve major purchases and capital expenditures.Drive continuous improvement to increase profitability. Business DevelopmentDevelop new commercial and industrial scaffold, insulation, and mechanical business throughout the Dallas/Fort Worth market.Build strategic relationships with general contractors, industrial facilities, plant owners, and construction managers.Participate in estimating, proposal development, contract negotiations, and customer presentations.Identify upcoming projects and market opportunities.Partner with corporate leadership to develop branch growth strategies.Represent ISO Services at networking events and industry organizations. Customer Relationship ManagementServe as the primary point of contact for key customers.Ensure outstanding customer service before, during, and after project completion.Resolve customer concerns professionally and promptly.Maintain long-term client relationships that generate repeat business.Conduct regular customer visits throughout the DFW market. Leadership & Workforce DevelopmentRecruit, hire, mentor, and develop Project Managers, Superintendents, Foremen, and administrative staff.Foster a culture centered on safety, accountability, teamwork, and operational excellence.Conduct performance evaluations and coaching sessions.Develop succession plans for key leadership positions.Promote employee engagement and retention. Safety LeadershipChampion a "Safety First" culture throughout the branch.Ensure compliance with OSHA, customer, and company safety standards.Review incident investigations and implement corrective actions.Monitor leading and lagging safety indicators.Participate in customer safety meetings and audits. Key Performance Indicators (KPIs)Branch Revenue GrowthGross MarginNet ProfitLabor ProductivitySafety Performance (TRIR, DART)Customer SatisfactionOn-Time Project CompletionEquipment UtilizationEmployee RetentionNew Business DevelopmentAccounts Receivable Performance Required CompetenciesStrategic LeadershipFinancial AcumenCommercial & Industrial Scaffolding ExpertiseBusiness DevelopmentOperational ExcellenceWorkforce PlanningProject ManagementClient Relationship ManagementDecision MakingConflict ResolutionNegotiation SkillsChange Management QualificationsStrong knowledge of commercial and industrial scaffolding, insulation, and mechanical operations.Experience managing multiple construction projects simultaneously.Experience with estimating, project costing, scheduling, and contract administration.Working knowledge of OSHA scaffold regulations and construction safety standards.Strong leadership, communication, and organizational skills.Proficiency with Microsoft Office and project management software.Ability to travel throughout the Dallas/Fort Worth market and surrounding areas. Education & ExperienceBachelor's degree in construction management, Business, Engineering, or a related field preferred but not mandatory.Minimum 10 years of progressively responsible experience in commercial or industrial scaffolding operations.Minimum 5 years in an operations, branch management, or senior leadership role.Proven success managing branch financial performance and business growth.Experience developing customer relationships and securing new business.Valid driver's license with the ability to travel as needed. Executive ExpectationsThe successful Branch Manager will be expected to:Grow the Dallas/Fort Worth branch through strategic business development.Deliver profitable scaffold, insulation, and mechanical projects while maintaining exceptional customer satisfaction.Build and retain a high-performing workforce.Maintain an industry-leading safety culture.Strengthen ISO Services' reputation as the preferred commercial and industrial scaffolding, insulation, and mechanical contractor in North Texas. All new hires are contingent on the passing of a background check and pre-employment drug screening.

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