Branch General Manager

Job Description

Job Description

Description:

Branch Manager:

The Branch Manager is responsible for the overall operations and performance of a specific branch within the business. The incumbent will lead a team of field technicians, drivers, and other operations team members to deliver high-quality services to clients while ensuring profitability and customer satisfaction.

Branch Manager Job Duties:

• Oversees daily operations, including scheduling, resource allocation, and quality control.
• Implements and maintains efficient and safe systems and processes to optimize productivity.
• Monitors key performance indicators (KPIs) to identify areas for improvement and implement corrective actions.
• Works with the District Manager and Regional Director of Operations to develop and execute strategic plans to achieve branch revenue and profit goals.
• Recruit, hire, and develop a high-performing team of field technicians, drivers, and other operational team members.
• Provide leadership, coaching, and mentorship to empower team members, ensuring a safe and collaborative work environment.
• Builds strong relationships with clients to understand their needs and expectations.
• Resolves customer issues promptly and effectively.
• Identifies new business opportunities to expand the customer base.
• Ensures adherence to all safety regulations, industry standards, and company policies.
• Conducts regular safety inspections and ensures all training is complete.
• Performs other job-related duties as assigned.

Competencies:

• Adaptability and Flexibility: Ability to adapt to changing business needs and unexpected situations.
• Execution: Ability to translate plans and strategies into tangible results, getting things done effectively and efficiently.
• Business Acumen: Ability to understand and apply business principles in a strategic and effective manner.
• Problem Solving: Ability to identify, analyze, and resolve challenges effectively.
• People Management: Ability to effectively manage employees, creating a positive work environment, fostering collaboration, and maximizing employee productivity.
• Needs Analysis: Ability to systematically and objectively assess a situation to identify gaps, requirements, and areas of opportunity.

Requirements:

Education and Experience:

• High school diploma or GED.
• 2+ years of experience managing people and projects for industrial services or a related industry.
• Experience in customer relationship management.
• Ability to solve problems creatively and make sound and safe decisions.

EEO/AA Employer/ Veteran/ Disabled Statement:

TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.