IT Manager

IT Manager

Job ID: 322842
Location: Paradise Valley Community Coll
Full/Part Time:
Regular/Temporary: Regular

Hiring Salary Range


$103,328.00 - $134,326.00/annually, DOE

Grade


124

Work Schedule


Monday - Friday, 7:30am - 4pm;


Summer Hours: Monday - Thursday, 7am-6pm

On call after standard hours, as well as work nights and weekends based on events and deployments

Work Calendar


12 Months

Maricopa Summary


10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits


Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services

• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary


Paradise Valley Community College (PVCC) is seeking an IT Manager who provides leadership and oversight for the planning, direction and implementation of endpoint support, customer care and service operations technologies for the college. Manages departments, teams and staff positions, which includes desktop, and end user support, Help Desk, IT service management tools, processes and functions, and AV/media services. Demonstrates a commitment to service excellence, innovation and digital transformation, a focus on customers and clients, partnership and collaboration, student success, integrity and performance of job duties. Plans, directs, and implements strategic information technologies with an academic focus.

Additional Information


Note: The hiring process includes a second interview.

Essential Functions


45% Provides strong leadership, direction and support for the research, evaluation, selection, implementation, integration and administration of enterprise educational and student success technologies to advance the college; directs service delivery in these areas and assures high quality academic and student technology services. Plans, oversees and implements goals and objectives, strategic initiatives, projects, and integrated technologies, systems and services; and directs service delivery and assures quality of services.


20% Leads and/or assists with elements of strategic technology planning, policy, and procedure development, report generation, data visualization, metrics and analyses; develops, oversees, and implements goals, objectives, projects, programs, activities and/or materials pertaining to the adoption and effective use of technology-based teaching and learning tools and other student centric technologies; coordinates, reviews and recommends process/procedure improvements and implements changes to increase efficiency and/or success.


10% Fosters staff development at all levels of the organization; hires, manages, trains and mentors ITS technology staff to meet professional, personal and institutional goals; organizes, assigns, supervises, reviews and evaluates the work of staff; identifies and directs training needs/opportunities and the disciplinary process for assigned function for assigned team(s)/staff


10% Develops budget requests and performs cost/benefit analyses; monitors expenditures to ensure their adherence to established budgets; identifies and recommends resource allocation requests for district-wide ITS academic and student-facing technologies; seeks cost effective solutions; supervises purchasing, negotiates favorable software and service contracts, and provides effective vendor management


10% Builds relationships with stakeholders, including academic and student affairs professionals, faculty, Maricopa leadership, industry partners, IT teams, and college personnel; engages in regular planning and collaboration with customers, partners, and colleagues to assess needs and then develop, refine and/or implement advanced technology solutions to meet identified needs; serves as a district-wide subject matter expert on various technologies. Focuses on customers and clients in all duties and services; provides guidance and consultation to campus constituents.


5% Performs other duties as assigned.

Minimum Qualifications


Bachelor's Degree from a regionally accredited institution in information technology or directly related field and five years of professional experience in area related to assignment, which includes two years of supervisory experience.

OR

An equivalent combination of the conferred degree, education, certification and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications


1. Five (5) or more years of managing computer hardware, server/end user software, media technologies, education platforms and technologies.


2. Three (3) or more years of demonstrated experience managing staff, vendor partners, and developing and leading cross-functional teams


3. Three (3) or more years of change management and migration experience supporting customers and projects in a higher education or related field and/or area


4. Four (4) or more years of demonstrated experience in leading multiple complex projects from the research stage through to completion, and a demonstrated ability to meet deadlines


5. Three (3) or more years of experience in management and development of help desk systems, services, technical documentation and operational specifications, processes, and procedures.


6. Demonstrated experience in higher education, as a provider of academic technology services in a college or university setting.


7. One year of full-time relevant MCCCD experience during the previous two years

Special Working Conditions

• Will require possession of a valid State of Arizona Class D Driver's License or other state license; employee must meet district minimum standards regarding driving:
• Travel to campus during interview/selection process will be at candidate's own expense
• MCCCD does not sponsor individuals for any type of work visas
• Will be required to travel or be assigned to all MCCCD locations
• May require travel or work at the Black Mountain campus
• Will require on call after standard hours, as well as work nights and weekends based on events and deployments
• Will require fingering, talking, hearing, seeing and repetitive motions.
• Will require prolonged periods of standing, sitting and viewing a computer screen
• Will require exerting up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body.

How to Apply


Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.


Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information. All experience must include the month and year. Documents with the year only will be categorized as incomplete.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at View email address on click.appcast.io


MCCCD is an Equal Opportunity Employer.


Posting Close Date


Open until filled

First Review on June 24, 2026 (Applications received by June 23, 2026 at 11:59pm)

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act


Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit

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