Temporary Administrative Assistant (On-site)

Job Description

Job Description

ISYS currently has an Administrative Assistant / Quality Review Specialist opening in our Brea office.

Compensation: $21 - $22 per hour

Employment Status: Temporary for a 3-month period with potential for direct hire | Full-Time, Non-Exempt

Primary Responsibilities:

Timely review and processing of electronic reports/documentation within the "A" and "D" queues.

Attentive electronic review of report submissions in the “A” queue which includes a review of case note entries and narrative fields within the reports utilizing the appropriate checklist.

Carefully collates report with related invoices, and then uploads invoices, reports, and enclosures into ISYS’ database and sends the final product to the customer utilizing the appropriate checklist.

Proactively monitors general email account and addresses any inquiries or directs them to the appropriate party,

Ensuring clarity and compliance with customer requirements.

Completes all functions in a professional manner consistent with ISYS’ Brand/Values and standards of quality and protocols.

Knowledge, Skills, and Abilities:

Outstanding computer knowledge, skills, and experience.

Meticulous attention to detail while performing repetitive tasks.

Strong reading and writing with an excellent understanding of the English language, grammar, and punctuation.

Initiative to ask questions when uncertain or unclear.

Ability and willingness to maintain professional relationships with customers and colleagues.

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