Medical Receptionist

Integrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists. Our busy Dermatology practice is looking for a Medical Receptionist to join our team! Job Description Serves patients by greeting and helping them, scheduling appointments, andmaintainingrecords and accounts Welcomes patients and visitors in person or on the telephone and answering or referring inquiries Optimizes patients’ satisfaction, provider time, and treatment roomutilizationby scheduling appointments in person or by telephone Keeps patient appointments on schedule by notifying clinical staff of patient’s arrival, reviewing service delivery compared to schedule, and reminding clinic staff of service delays Comforts patients byanticipatingpatients’ anxieties, answering patients’ questions, andmaintainingthe reception area Ensures availability of treatment information by filing and retrieving patient records Maintains patient accounts by obtaining, recording, and updating personal and financial information Obtains revenue by recording and updating financial information, recording, and collecting patient co-pays and account balances Coordinates with Insurance companies, referring medical offices and Pathology Labs Protects patients’ rights bymaintainingconfidentiality of medical, personal, and financial information Maintains operations by following policies and procedures, reporting needed changes Contributes to team effort byaccomplishingrelated results as needed Attains andmaintainsmastery level knowledge of all assigned medical practices, including provider/clinic schedules, patient scheduling preferences, and scope of services offered Performs duties independently, and in collaboration with team, asking forassistancefrom peers and/or supervisors as needed Obtains required information such as insurance cards and driver’s licenses; obtains consent to treat, releases of information, and other required paperwork from 100% of patients Takes ownership of the patient check in process, verifies appointments via EHR practice management system; explains next steps in patient appointment flow Averages a minimum of 95% registration accuracy; enters information consistently following established guidelines; information is not onlyaccurate, but also consistently uniform (i.e.usesupper- and lower-casetype appropriately, enters complete phone numbers, etc.) Handles patients and others with tact;utilizesde-escalation techniques and knows when to disengage and ask for management Qualifications Eagerness to learn and adapt to new processes and systems Strong ability to collaborate effectively within a team environment Proactive problem-solving skills with the ability to take initiative Highly detail-oriented with a focus on accuracy and quality Ability to maintain effective and organized systems to ensure timely patient flow Job Type: M-TH: 7:45am – 5:00pm 3 days per week, plus a willingness to travel to Gunnison once a month Experience: Knowledge of medical terminology, HIPAA, and OSHA regulation (preferred) EMR experience (preferred) Dermatology experience (preferred) Education: High school diploma or equivalent (required) Pay: Compensation begins at $20.00 per hour, with opportunities for merit-based increases through annual performance reviews. Additional Information All your information will be kept confidential according to EEO guidelines. Job Location #J-18808-Ljbffr Salida Dermatology