Human Services Case Manager

Job Description The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Initial Posting Date : 07/22/2026 Application Deadline : 08/05/2026 Agency : Department of Human Services Salary Range : $5,193 - $6,904 Position Type : Employee Position Title : Human Services Case Manager OPPORTUNITY AWAITS! Step into a pivotal position that combines compassion with expertise, as you facilitate Medicaid eligibility and coordinate essential services, enhancing the quality of life for individuals requiring long-term care support. Summary Of Duties In this position you will determine initial and on-going Medicaid eligibility for long term services and supports (LTSS), to develop and implement service plans, to coordinate the provision of services for community-based care and nursing homes, and to regularly review and update Medicaid eligibility and monitor service plans. Minimum Qualifications A bachelor's degree in a Behavioral Science, Social Science, or a closely related field, A bachelor's degree in any field AND ONE YEAR of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing), An associate degree in a Behavioral Science, Social Science or a closely related field AND TWO YEARS of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing), Three years of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, inadequate housing). Essential Attributes We are specifically looking for candidates with the following: Experience using excellent communication skills to be able to discuss/assess client needs. Experience providing excellent people/customer service skills. Experience obtaining information through interviews. Experience preparing and maintaining written documentation of actions taken/needed. WORKING CONDITIONS The office is open from 8am-5pm, Monday through Friday. The needs of the public will be adequately served. This position includes physical exertion such as climbing stairs, walking on uneven terrain and transporting a laptop. General office environment. Must travel to individuals' homes, hospitals, nursing homes, and other provider settings as well as other local offices and Salem. May encounter environmental hazards including unsanitary conditions. May come in contact with people who present as irrational, hostile, or angry who may become assaultive verbally, physically or with a weapon. Also, will come in contact with animals, some of which may be dangerous. Drive a variety of cars which may be unfamiliar, to remote places in a variety of terrain and possibly inclement weather. Exposed to a variety of contagious diseases such as staph infections, lice, MRSA, COVID-19, etc. Must have valid driver’s license and acceptable driving record. Background Checks And Requirements If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information. The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States. Benefits ODHS Employee Resource Group communities that promote shared learning. Cost of Living Adjustments. Annual salary increases (until you reach the top of the listed salary range). Amazing benefits package. Possible eligibility for the Public Service Loan Forgiveness Program. EMPLOYMENT PREFERENCE Veterans’ And Oregon National Guard Preference Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources. GENERAL INFORMATION This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU). This recruitment may be used to fill future vacancies in the same classification. CONTACT INFORMATION The recruiter for this position is Amy Acree. If you contact the recruiter, please include the job requisition (REQ) number listed at the top of this job post. Email: View email address on click.appcast.io #J-18808-Ljbffr Oregon Department of Human Services